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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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There are no words to describe my experience as I have written them all in the 25 emails to try and return these poorly made and sized dresses. Between asking for your specific body measurements to offering 5, 10, 20, 30, 50 percent off and for you to keep the dresses instead of returning them for a n "easy refund"…. This was incredibly frustrating to deal with. Not even gonna go into how poorly made and cheap material they are or the shocking sizing. Would not recommend dealing with this company and please read other reviews (as I did not until it was too late) on the same experience I had.
Lots of good deals just hope the quality is good for the price quality not that great for me
The order was made quickly and well. Then there was some delay and further clarifications. I am disappointed with the product itself - it does not correspond to the description, also in terms of size
Da die Versandkosten ziemlich teuer sind lohnt es sich in der Zukunft absolut nicht mehr etwas zu bestellen.
Dress was ordered based on guide, was too small. Wanted to send back but only got partial/percentage of refund.
Firstly delivery took to long compared to other online company. Both come from china
15 days to return compared to shein which is 60days.
No parcel point drop off.
Merci pour tte la logistic qui est bien et correcte
Good always a good experience.so much choice and fashionable.
Good …… xx xx xxxxxxx xx xx xx. Xxxxxxx xx xxx xxxx
Nice clothing good value for money would recommend to everyone and delivery was quicker than expected
C'est la première fois que je commande sur votre site et en suis très satisfaite que ce soit pour le produit comme pour le délai de livraison
Great quality and fast wait time. Packs came in individual bags and clean
Very good experience very good products a few t shirts a little small but over all very nice out fits
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

