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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I confuse ChicMe with Shein. ChicMe products use cheap materials and 80% of the things I buy are either too small, look extremely cheap and I have to give away
OUT OF 15 ITEMS I HAVE ORDERED, 2 OF THEM ARE CUTE AND FIT DECENT. THE LACE ITEMS ARE VERY, VERY THIN AND LOOK NOTHING LIKE THE PICTURES. I KEEP ORDERING BECAUSE THEY LOOK CUTE ON THE SITE BUT THE RETURN POLICY SUCKS BIG TIME SO I HAVE TO QUIT ORDERING FROM HERE
I found that the top is good quality and love that it can be either smart or casual
Shopping was ok. Product not so much. That's all I have to say
Overall most of them are cute. Ordered all mediums but some were a smaller fit. One dress is too complicated and poorly made.
Super cute outfits (hope they all fit) and easy checkout! Thx
3 weeks + for shipping, plus you pay. Quality of clothing is cheap and terrible fabric. Clothing items look nothing like the pictures. I will never order this crap again. It is a foolish game when you try to get a" ticket" to return something, they email you wasing your time, so by the time you get the ticket, your past 14 days for return. They just dont give you the ticket?!
Order, delivery experience was good. Shipping did take some time but I received what I ordered
Very happy with service and tracking, overall experience very good
The quality is awesome. But it does take a long to to get in mail
Quality and price is fair. It took over 3 weeks to get my order, which is a long time I veille en
Shipping took a while back which is ok if you are not in a hurry
I ordered 3 different items in the same size. One was very room the other 2 wouldn't go over my head
Good... quick to reply for updates on order or any discrepancies.
I have Bern promised just to pay 232 skr and now the want me tå pay more i just want to keep the dress 197 skr
Anteriormente ya habia comprando en Esta plataforma y me gusto lo que Compre. ESTA vez de Los 4 products que Compre 2 no me gustaron para nada y los otros 2 la calificacion fue de 3 Estrella's promedio.
Came quickly and dress as described. A little short but nice with flip flops or sandals
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

