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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Frustrating to communicate with the company and the item was meh
I really love the text I got to let me know my order was on the way
Ordering can be a bit confusing and you need to order a few weeks in advance. Otherwise all smooth.
I truly love it. It fit perfect and I really like the length
Clothes don't look or fit like the pictures, cheap fabric, not worth the money
Lots of choices...
Variety and great looking clothing.
I hope I get my things as quickly as it was to browse through and choose my items.
Lovely experience! Items came on time. I'm soo happy with the quality. Beautifull!
Don't get. Nothing like pictured! Cheap, awful material
Parfait, bon suivi de commande, qualité des produits
Ordering pretty easy. No return labels though which makes it harder to return items.
Their clothes were terrible cheap quality, I requested a refund and I would send the products back, they only offered me money off my next purchase then stopped responding to me and refused to give me my money back.
I always order from ChicMe as I love the styles and affordability. Only down side is how long it takes to receive the clothing.
Great selection and prices.The shipping was really quick and I was given a tracking number so I knew exactly when it would arrive.
It took longer than I expected to receive the dress. The quality is what I anticipated, but the style of the dress is different than the picture on the website.
I purchased dresses from Chicme. The dresses did not fit. I contacted Chicme to return the items for a different size. I emailed them at the support email they provided. They would send emails asking if I would keep the items in exhange for a 10% or 20 %, I this went back and forth explaining to them that the items did not fit. Finally, I insisted that the items needed to be exchanged or give me a refund. Chicme finally agreed to the refund. I shipped the items to the return address on the package. When I checked back with Chicme about the refund that stated that the address on the package was not the return address so that would not be refunding my money. So they have their items back and are refusing to refund my money. They never stated in the many emails that there was a different address to send the items back. I plan to notify consummer affairs regarding the matter.
When I pulled my outfit out of the bag I thought they gave me the wrong size pants they look like a medium. I cannot fit the pants I ordered a 3x and they are very small
Good value for money, lovely clothes easy to order and good reliable customer service and delivery
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

