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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The jumpsuit was shorter than I liked for it to be. I'm 5'6"
The jumpsuit was shorter than I liked for it to be. I'm 5'6"
This lounge outfit is so comfortable and sexy. I feel gorgeous when I wear it and the feeling of it on my skin is 😍
This lounge outfit is so comfortable and sexy. I feel gorgeous when I wear it and the feeling of it on my skin is 😍
The only thing I did not like was how long my order took to arrive!
I was waiting for my shopping for to deliver and take too long to deliver
Have purchased 2-3 dresses this year and they've all been amazing to wear. Love this dress, fits like a glove, looks great! Thank you, I'm sure I'll be back soon 👍🏼
Have purchased 2-3 dresses this year and they've all been amazing to wear. Love this dress, fits like a glove, looks great! Thank you, I'm sure I'll be back soon 👍🏼
My order came late and no communication that was not nice. Other than that the jumpsuit was perfect 10/10 I love it and I look forward to order another color
Product too big. Product doesn't fit
Product doesn't look good
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I ordered a small after following there measurement guides to ensure what size to get it came more like a 14 when trying to organise a exchange with them they weren't cooperative so I asked for refund then was told I had to pay for it to be returned and will only get a partial refund
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I'll never order again we never got our order to this date
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I was so excited to receive my items but only one item arrived. I feel like I've been robbed of my hard earned money.
One part of my order didn't come in and I asked for a refund.
The clothes are unique and fit well for the most part. It takes some time to get them so don't get in a hurry.
Every time I order delivery comes when expected. I love the quality of items definitely Will buy again from there
Fast delivery, quality product. I will buy from there again.
I ordered like 4 times already on ChickMe and I got them all, good quality products! I'm very pleased with ChickMe, will order some more!
They arrive fast and quality of the items are nice! Love all of them
Had to BEG to return they kept offering a percentage off another product. I just wanted to return the item
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Exactly what I was hoping for. Right size very comfortable.
I received order in timely fashion but I was scared that I wouldn't because there was no correspondence of them receiving, packing, shipping, and out for delivery. As a matter of fact, the day I wrote about the silence, was the very day they silently showed up on my doorstep. I love these tank tops so much that I just ordered the long sleeve bra shelf tops for the upcoming colder weather. Thank You Jean Kelley
I have emailed company and still no response as to where my order is
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it


Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,