Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Experience with customer service is excellent and shopping on the website was great.
Sizing seems a bit strange with UK size 24 showing as 2xl with small bust and waist size!
Make sure you order the correct size fit/some items not true to size. Goods sent out from UK but if you need to return them they have to be sent to China at your cost! Or you can keep them and get a $5 or 5% discount hence I personally won't be ordering from them again!
I'm just not happy with delivery time
But thanks for product
The only problem is the delivery service. I had to wait for one month for delivery.
The first person on the live chat made no sense regarding size They kept saying it was normal size but not stating what that was. Thankfully, someone replied to my message on your FB page that clarified for me. And thankfully, that particular item was a great fit and I loved it.
I was happy with 2 of the items I bought but one was completely different to how it was described (the shaper panties) and not a good fit. It was not high waisted, as described and definitely not a butt lifter.
I have tried for the past few days to see how I could have my order put on faster shipping but I haven't had any useful information given to me. I would still appreciate a faster deliver and have asked consistently how I can pay for one. Please advise how I can do this. I am happy to pay for this.
Bonne experience avec le site envoi rapide et reçu a la date indiquée
Whilst I appreciate the price indicates lower quality I have found better providers elsewhere. On short CHIC ME gives you what you pay for. Other companies surprise you. Not awful but certainly nothing to get excited about.
Needed a comfortable, cool white dress for a birthday party in Egypt, and this one was perfect!
I loved the blouses that were pictured and ordered 4. They took over a month to be delivered and when they were I was extremely disappointed. One of them wasn't even constructed properly so I threw it away. The other 3 were cheaply made. Don't be fooled by their pictures.
Nice shoe, runs a little small, but do like and will purchase other shoes
It was easy to place my order.
The order took longer than expected but it was worth the wait
I love purchasing from chic me they have a nice quality material.
It was nice. Thanks but they are to big. Maybe a little smaller would help.
Products came as advertised but the zipper was broken would not go up or down.
They negotiate a percentage of your order that you don't want, so you don't have to send them back. Return shipping is very expensive and not worth it.
Me gusta mucho el estilo de la ropa, tallaje perfecto en small
I really liked my garment but one item I liked was too small I ordered my size but it didn't fit I didn't know the garment came in a different size but the color was nice even the fabric.
Yellow outfit poor quality. Shorts are shorter than I expected.
Mega selection! Pricing good& quick delivery! Lots of styles to choose from.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

