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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Fast shipping. One of a kind products. Great discounts and very fashion forward.
The fabric with thin and it took a long time to arrive
The order was was easy to place. Packaging was great, and the garments arrived within the time as specified.
Easy to use and easy find items. First time ordering so we will see
Will wait and see when my denim jacket is shipped. I do like the shopping experience!
Generally my shopping experience with ChicMe was very excited and enjoyable. The only issue I had was that it took so long before I could receive my purchase
Very cool shopping on chic me website
Ther customer care are also responsible
It took forever to get my products and I did not feel the quality of the products were worth the wait at all
It was ok was looking for better quality. Not satisfied at all! Will not purchase again. One outfit I never received
The shipping takes so long to arrive and I did not like the fabric
Tarda mucho tiempo el delivery y contacte varias veces el customer service sin respuesta
I asked how could I return the item and they offered a discounted price only. Asked me to send in my measurements, waist, bust and hips. As if that is going to solve my problem.
The pant set was entirely too small. Not true to size. The print dress was a different material than advertised.
Not that great. Would take a lot to order again. Cheap material used
Clothes are adorable, but returns are unnecessarily complicated and they were not even slightly accommodating with my return after receiving my items late. Honestly, I'm not convinced that ChicMe's customer service is acceptable for my shopping preferences.
Fairly quick delivery, unfortunately some clothes are not made for European sized women
Is the first time I buy on this app and I'm happy! The blouses are pretty just the tennis shoes are hard and small that my size but I love my blouses
I will always shop here. Great quality compare to other brands and companies.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

