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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,258
This company responds to reviews on average within 16 days

Instant Feedback

238,173 reviews

We monitor reviews for authenticity

Florida
3 reviews
0 helpful votes
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The piece was fine. I bit small
October 3, 2022

The size was a bit off. The crotch part of the pants was tight. I gave my piece to my teen nice

Date of experience: October 3, 2022
New York
1 review
0 helpful votes
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Great experience
November 2, 2022

Shopping was easy the clothes was good quality the only issue I have is the shipping take a long time before you receive your item

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2022
New York
1 review
0 helpful votes
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Order took to long
October 3, 2022

Honestly u all have to do better and not leave ppl package outside the mailbox thank god for my neighbor for picking it up or else u all would of have to refund me back my money.

Date of experience: October 3, 2022
Australia
1 review
0 helpful votes
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Perfect
October 3, 2022

Everything fitted well ****************************

Date of experience: October 3, 2022
Ireland
2 reviews
0 helpful votes
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As expected
October 3, 2022

At first was afraid of the site but they do have a valid email address and did respond

Date of experience: October 3, 2022
California
1 review
0 helpful votes
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First time ordering and had difficult time selecting size. I tried ordering one size larger and also tried to order a plus size but when receiving my order because of the material used, I was unable to fit most of the products ordered for my body type. Not saying the material is bad, I thought the material was nice. It just seems to me that most of your clothing line for
Regular women sizes are fit for small women body types.

Also, your return policy states do not send return items back to the address on the package. I have made several attempts to message customer service to request a return address so that I can return the items that do not fit. These are items that were only tried on once and then I still have not received that address. I am receiving responses back from the customer service department but not in regards to the return address.

I will no longer purchase clothing items with ChicMe due to this issue. I have purchased over $200 on this order for items that I cannot return for either a refund/exchange. After going back and for with messages on my request, I am not past the 14 days to return the items.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2022
Illinois
1 review
0 helpful votes
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Takes forever to get
November 2, 2022

I ordered aug 26 received Oct 1st clothes run small

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2022
Louisiana
1 review
0 helpful votes
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Disappointed
October 3, 2022

Disappointed the Jumper ordered is smaller than my actual size!

Date of experience: October 3, 2022
California
1 review
0 helpful votes
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Overall
October 3, 2022

Took a little while did not like the shoes at all other than that it was OK

Date of experience: October 3, 2022
Canada
1 review
0 helpful votes
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Great place to purchase from
October 3, 2022

Easy to deal with, no hassles. Shipped quickly arrived well packaged
Will for sure but again from them.

Date of experience: October 3, 2022
GB
3 reviews
0 helpful votes
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Easy wear dress
October 3, 2022

Beautiful product
Looks amazing on easy to wear and extremely comfortable

Date of experience: October 3, 2022
California
1 review
0 helpful votes
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Quick Delivery
October 3, 2022

Most impressed with how quickly I received the items

Date of experience: October 3, 2022
GB
1 review
0 helpful votes
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Lovely top
October 3, 2022

Very dressy top can be worn casual or dressed up and would match lots of different outfits

Date of experience: October 3, 2022
New York
1 review
0 helpful votes
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Cheaply Made
November 2, 2022

I ordered several items from ChicMe for the first time and I was very disappointed. The items were cute but poorly made. Almost all of the items had strings hanging from them that needed to be clipped. Also, the garments were very thin. Definitely not quality products and should be washed on delicate or hand washed if you would like to keep them for a while. Also, some of the items fit poorly and I followed the sizing chart provided on the site.
I also disliked the return process. You will have to take a picture of the item and send a message and wait for a reply for them to approve the return request. I would not recommend.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2022
GB
1 review
0 helpful votes
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Seasonal fun shopping
October 3, 2022

Clothing of mixed quality - printing in dress was weird / fabrics are sometimes really comfy sometimes very synthetic
Sizes are small
Delivery is quite quick

Date of experience: October 3, 2022
California
1 review
0 helpful votes
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Review
October 3, 2022

Wonderful marvelous delivered on time for the event I needed items for

Date of experience: October 3, 2022
GB
1 review
0 helpful votes
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Top and shorts
November 2, 2022

Poor quality goods. Fabric creases easily. Delivery was the only good thing

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2022
GB
1 review
0 helpful votes
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Ordered dresses to go on holiday but didn't arrive in time which meant could not return in the 2 weeks allowed so now have £100 dresses all that don't fit

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2022
France
1 review
0 helpful votes
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Parfaite
October 3, 2022

J'adore ChicMe: rapide, vêtements originaux vendus à des prix attractifs

Date of experience: October 3, 2022
GB
1 review
0 helpful votes
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Satisfied Customer
October 3, 2022

I was concerned to start with as to where ChicMe is run from but my worries were unfounded. Service etc was exactly as they stated.

Date of experience: October 3, 2022