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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Will order again very VERY soon. Thanks great merchandise
Jumper true to size good quality and very prompt on delivery
Liked all items, some shirts ran small, but overall liked everything
Shopping and shipping were great the product however sucked
Will not buy from this site again. Very poor quality garment. Poor service.
El envio bien llego como dijeron los productos les falto un poco de calidad
I love love love this site! It's got different types of styles and the prices are great for your purse too guys love love love
It's a great way to shop and everything i have bought, the prices are great!,, love this site now.
Good overall experience. Delivery did take awhile but it was worth the wait.
The order takes at least 30 days to arrive. Poor clothes quality and No live customer service to inquire about items. All communication via email.
Easy quick and straightforward forward great halloween costumes budget friendly
In good faith I ordered a pair of cargo pants which unfortunately were to small. Upon attempting to return this pkg. I fell into the multiple hurdles and red tape of trying to send it back. Finally today they say the bottom line is that I can return it at my own expense. I, m not sure what happens to the easy return claim.
Just know that if you need to return your items the process is long and tedious. And in the end it will be at your own expense. There are lots of other good alternatives and in Canada. Use this site and Belle wholesale ( essentially the same thing at your own risk).
My bra arrived 2 sizes smaller than ordered, because you don't allow sending back please can you help to solve this, I can't afford another
Great I love it, and don't have to go out and see my twin!
I love the site, prices and clothes!
I orded xxxl during my first order with you and it was massive, couldnt use it. Then i orded xxl, trousers fit but tops didnt fit. I had to give all out because i couldnt return it
Bin sehr zufrieden, ordnungsgemäß eingepackt. Perfekte Passform
Most of the items were perfect but the items selected as a gift when I asked for assistance with return it was suggested I could keep the items and then order the correct size and then that I can send items back on my own dime with all original packaging or no deal. So that is not great
Pretty easy to find items so far. I hope the fabric and fit are wonderful.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

