Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good very responsive when I needed to return offered me 10% off my next ordered as I ordered the wrong size. Then when I returned my message back they gave me 30%. Awesome customer service
Mostly satisfy with the order but you have to give more information on returns.
I am very disappointed in:
1. Their 30 day return policy.
2.the cut and fit of the dress. It is not quality material, and is very itchy.
3. the material of the top I purchased feels like rubber/plastic. It does not breathe at all, and it is also too big.
4. Now I'm stuck with about $80 worth of clothes I will never wear.
First and last time I ever order from them.
Note... If someone from the company reads this and allows me to return the items, I would retract part of these statements.
Everything look good so far, I just want to know the date of arrive.
La ropa hermisa, buena calidad, la talla peefecta, recomiendo a chicme 100 por ciento
Amazing order was on time. The dress was exactly like the picture but would prefer if the string where already set.
Fast Delivery but product was not what I expected. Very cheap quality.
It's great and easier. Timely delivery and good communication skills.
The first sandals disappointed just after two, not even two hours of wearing it. It was also very loose, even though it was supposed to be my size. I will not shop for shoes or sandal from ChicMe again.
Other than the Embroidery Jacket that I just got. Which is NOT leather. I've been delighted
Such a slow process. The dress doesn't even look like the pictures
Great and fast items packed perfect will order more
Rather wait till i receive my order. The comfort and the color, this is a gift
First time better rate after delivery.
Found what I was looking for but when I received it the quality was poor and the bras did not fit even when I ordered 2 different sizes
Arrived in good time and looks/ feels gorgeous!
Needed to move the strap in an inch or so to stop it constantly falling off my shoulder, but otherwise very good quality.
I didn't like some of the material. It's silky when I truly wanted some denim and cotton. It took a little longer than expected.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

