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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The trench coat color is completely different from what is pictured and the material is very thin and cheap feeling not at all like a trench coat. The picture demonstrates a beige color but it is more of a muted yellow. Very disappointed.
Not enough filters, same product scattered through out the site. You keep advertising products that are SOLD OUT
Very unhappy with the product! Sold as being size large but not large at all!
Item is beautiful but it came with a defect. The crochet of the overlay was coming undone on the bottom of the top. Otherwise, most else was really good. I didn't want to send it back and risk not getting it back in a reasonable enough time, so I am going to fix (crochet/sew/mend) the shirt myself and take my chances.
I need to exchange for a size larger
Some guidance would be greatly appreciated
All service amazing all clothes fit true to size and arrive super quick.
Simple to order, can track all items, any problem there's a chat option, all products exactly as ordered
Easy to navigate website. Ordering is easy and quick. Haven't had to return anything yet.
My experiencia was grate! I love how I look, the material fits me very well, I was confortable, just the top was to tight and I can´t move free.
.Was disappointing was e Otto wear last week to an party
Overall it was OK. I am satisfied with some of the items wasn't satisfied with. Items run small they are not true to size so had to return some items. It takes a while to get your order and a while to return and get an item back.
No statify bad material wrong size xtra large was big enough for my granddaughter that's 12 will not order again and will spend the world I ordered two sweats red& white they wouldn't even go over my head And wear a size 12
I really love chic Me everything is o affordable and I love the Klarma service. I will always shop with you!
Pretty smooth experience but items runs a little small
Not good sizes took too long to arrive. The packaging is good but when ordering should say if out of stock when ordering instead of taking money then for me to email not arrived to get my money back.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

