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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I was surprised at the quality of the clothes I received. I ordered medium and could have stuck with small like usual but I was afraid they would be too small coming from China. However they are true to size. I have now ordered more and went with smalls. Good quality for the price.
The top was a lot smaller than your size chart stated.
I placed an order September 28 and still do not have it. I keep getting the run around to wait patiently while they research what happened to my order with no solid answers or followup. I asked for a refund and nothing. I am looking into pursuing legal action. It is November 16, that's two months after the order was placed. This is ridiculous
Cute clothing easy check-out. You won't find these styles in a store
I could not believe how quickly I received my order. It was less than 10 days.
It was great having the chance to try there clothes. Everybody should try there stuff
I didn't expect much to be honest as the prices were so cheap. But I needed to bulk out my holiday clothes on a budget. Delivery was really quick to UK. Quality of fabric and fit of items were bloody fantastic. Would happily recommend and will be purchasing again
The products I ordered arrived and were in great condition. Gave me constant updates as when my items would arrive, which I really appreciate
Didn't like the material. And it took a while to receive. So if you are expecting it within a certain time buy at least 2 to 3 weeks in advance
Difficult to resolve sizing issue's and needed to negotiate a partial refund instead swapping out item for correct size.
It was amazing and I loved wearing this dress. Be careful not to snag it
I am trying to coordinate a full refund on two of the items. I need a shipping label. Thank you.
The clothes and shoes are always really poor quality when they come. The pictures are misleading.
Was 100% please with 2 items, the 3rd is ok and will wear it but was not exactly how I thought it woujj my d be.
Llego rápido y en buenas condiciones, me gusta el modelo, es perfecto
This jacket is more of a light pumpkin color - not even close to what I wanted / expected.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

