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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The clothes size and quality is very poor...I have tried to send them back but I couldn't because no one helped me with the refund and the link doesn't work.
Easy to order. Hard to wait a whole month for delivery.
I was expecting something better than what I received. I am not completely satisfied but I will be keeping it because it still fits
While the customer service to check in on my order delivery time was great, the quality of material did not at all match the picture. In the picture the material looks of a nice cotton and actuality it is a shinier polyester. Very disappointed.
My experience is fine and I will be shopping this website in the future
Good product, excellent sizing, fast delivery and a satisfactory service
Nothing looks like the picture! It was like I ordered it off of wish. Never order from you again
I love all the merchandise i received it was perfect
I love the boots but the description said black and they are blue...
Bad experience, i dont like one of the items and your policy of return is not good, you don t return money. Is the first and the last time i use the app
This site is the real thing. I have ordered from many site and once the product arrives it does not match what I ordered. Chic is the real thing. Came and looked exactly like the picture. I will be reordering from this site with confidence. Sylvie
I had absolutely no problem negotiating the site. Ordering was easy
Ordering was simple and easy. Git emails keeping me in the loop. Any questions were answered and delt with in the appropriate manner.
I was very impressed it looks just like the picture color is beautiful brown
Arrived in time for my Christmas drinks with friends. Definitely buy again
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

