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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
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Shipping
Returns
Sustainability
Product
Customer Service
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Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Quality of the material is very poor. Not well make.
Loved it. I loved my shoes can't wait to see my new clothes.
Wasn't told delivery date up front took a long time to get after purchase not all of my sweatsuits were small like I ordered
Wasn't told delivery date up front
Received everything I ordered. Good quality, sexy looks.
One item arrived it already had strings loose and was super cheap looking
I bought this for my work's Christmas day in a lovely hotel. It did not arrive till the night before. Worst of all, the wine glass design was a cheap sticker which fell off by lunchtime.
It was okay and I will continue to shop with this company
The dress was far too big for me and so unfortunately I need to return it back to you and receive a refund.Thank you
But its a lot of hit and miss, with the clothes...more miss!
I have gotten some really nice pieces from chic me but the last few were not that great, I just have to pay more attention to the description!
Fun.there are many different choices at great prices
I have bought from ChicMe a few times and never had any problems. Deliver can take a while but apart from that I've had no problems
One item was damaged and one was too small. Had to send app 10 emails requesting a refund. Was constantly offered a 10%, then 20%, 30%, 40% refund, told I could keep items - why would I want to keep items that are damaged and too small - ridiculous! I am still awaiting a refund
Had to change the delivery address and they were super efficient.
It's was okay experience would I order again I'm not sure.
Love when I have a problem they fix it. Had to wait to long for my merchandise. Product that I paid for was out of stock
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members