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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Took over a month to get to me then my fiancé trys to put on the Christmas outfit and the bra part snaps instantly
I placed this order November 18, and received it today 12/27. Extremely disappointed, and most likely never purchase again.
Items took long time to come and althugh fit was fine both items did not look like sales pictures
Many options
I was worried at first but the customer service Audrey was every step of the way with me ensuring me about the shipping process and time sensitive matter! I would love that Chuc me will place more natural and real pictures of the products!
I have been waiting for my order for more than a month and at the end I didn't receive my order because someone else took it.its not my fault that someone else took my order and I want to knw why I paid for warranty delivery? So I paid the warranty delivery just to play? They refuse to give me my refund.it's easy for them to take the money but difficult to return it.basically there is no diffrent between them and fake websites because both them they didn't give you you order nor refund.never buy from them at all,they will trick you such a big liers NEVER BUY FROM THEM.
Needed the suite fast. Wanted it for a holiday party the 1st week of December.
My items arrived before Christmas and I was very pleased
I received my outfit,but they had not cut the bottom part of the top right,so I had to alter it myself.
I thought these products were made in South Carolina but they weren't and it took forever to recieve them.
Waited so long and once it came I was very disappointed in the fabric quality and deign/fitting,it's not fitted to the shape of a human it's cut out like a baggy square
Poor, lots of emails received but not about the item i ordered
I am back was very DISSAP0INTED in previous purchases but I like these pants and WILL TRY AGAIN! Other orders DID NOT LOOK LIKE PICTURE! Hope it works this time THANKS
I really most of your items! Have ordered before! Hope this item is as NICE as it looks!
Not happy what I order was not s 4x my mom is a medium and it barely fit her. Will never order from this company again
Très joli imprimé sur velours.agréable à porter, longueur en dessous du genous
Good quality timely shipped. Everyone was amazed with the dress, fabulous!
Love the longline coats. Good quality. Got a lot of comments on the coats. It just took so long to get the items.
Site was easy to manage and product was great! Pricing was well under others. Will definitely get more options again
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

