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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,290
This company responds to reviews on average within 18 days

Instant Feedback

238,344 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Nice
January 4, 2023

Nice top but a bit small in size compared to the chart, should have ordered the next size up

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2023
GB
1 review
0 helpful votes
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Quick efficient service
January 4, 2023

Ordered and it arrived in 4 days. Pleased it was as per description. Fitted well

Date of experience: January 4, 2023
GB
1 review
0 helpful votes
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No refund or exchange option
February 3, 2023

The trousers were too big so wanted to change for a smaller size as I really liked them and thought the quality wasn't too bad but with no invoice or return details on my email or website this was not possible.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2023
GB
1 review
0 helpful votes
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Black top
February 3, 2023

Took ages to come nearly 5 weeks thin material not worth the money

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2023
GB
1 review
0 helpful votes
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Disappointed
February 3, 2023

Despite seeing quite a few nice things on the site, I won't be buying anything else from here

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2023
Australia
1 review
0 helpful votes
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Great top and a reasonable price
January 4, 2023

Great service, easy to order and nice quick delivery too

Date of experience: January 3, 2023
South Carolina
1 review
0 helpful votes
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Love shopping from your. I love the outfit and I think y'all and I will be keeping all of them thank you for having me

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2023

Love shopping from your
November 4, 2022
Previous review

Love shopping from your.

Date of experience: November 4, 2022
Canada
1 review
0 helpful votes
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Easy to use
January 4, 2023

Excellent and easy to use. Fast delivery on what I ordered.

Date of experience: January 3, 2023
North Carolina
1 review
0 helpful votes
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A total rip off!
February 3, 2023

You try to bully me into keeping merchandised that I have no use for. You refuse to give me 100% of my refund. You're offering me a 10% off coupon that has to be used in one week where I am not willing to give you one more Penny of my money due to your lack of professionalism due to your lack of customer service due to your lack of Simply caring about Monies that were spent on your company, money is that you do not want to return. This is unacceptable. The merchandise that I returned to you was in the same condition as it was when it was delivered to me, there's absolutely positively no reason for you not give me my full refund. You procrastinated about giving me the return address and you continued to make me offers such as $10 coupon or 10% off of my next order which was not satisfactory to me at all. I have told your company from the beginning that I expected 100% Return of the monies that I spent with your sheisty unprofessional company, to call it the least. I am exhausted and highly frustrated with this awful experience. I hope that no one will have to go through this ordeal again just to get a refund. There is a lack of customer service as well as customer loyalty I detest the way you are trying to bully me into keeping merchandise that I have no need for. I would not recommend that anyone do business with your company.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2023
Florida
1 review
0 helpful votes
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Great shoes
January 4, 2023

Took a while to get here but they are super cute. Would order again

Date of experience: January 3, 2023
Australia
1 review
0 helpful votes
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Cheap From China
February 3, 2023

Wont order again as the same products can be purchased direct from the wholesaler at a much cheaper price.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2023
Illinois
1 review
0 helpful votes
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Shirt
February 3, 2023

Shirt to small for a being a large to small to small to small to small to small

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2023
Florida
3 reviews
0 helpful votes
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Like the products
January 4, 2023

Good selection and very affordable.A little something for many moods.

Date of experience: January 3, 2023
California
1 review
0 helpful votes
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Long Delivery Time
February 3, 2023

I ordered in Nov and it took a month before delivery. I forgot I even ordered the products. I most likely will not order again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2023
Tennessee
1 review
0 helpful votes
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Red sweater
February 3, 2023

Too small. Took six weeks to be delivered. Will not return to avoid further charges.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2023
Colorado
1 review
0 helpful votes
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Great
January 4, 2023

Much to choose from but took a while to get my order.

Date of experience: January 3, 2023
Australia
1 review
0 helpful votes
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Bigger girls like pretty tops as well
January 4, 2023
Updated review

Need more sizes for bigger ladies as we like to wear pretty clothes too!

Date of experience: January 3, 2023

Need more sizes for bigger ladies
November 25, 2022
Previous review

Need more sizes for bigger ladies

Date of experience: November 24, 2022
Texas
1 review
0 helpful votes
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Long Wait
January 4, 2023

The communication could improve. It took 1 month to receive my products. I had to contact ChicMe mor

Date of experience: January 3, 2023
Oklahoma
2 reviews
0 helpful votes
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Crap
February 3, 2023

$#*!ed up won't do it again for sure takes to much time to receive order and never fits

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2023
California
2 reviews
0 helpful votes
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I Love Chic Me
January 4, 2023

Experience was fast, easy and customer service is great

Date of experience: January 3, 2023