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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Very good, when i buy anything from her I'm always happy
Your product is not best and returns not sure how it's done
Communication and customer service was excellent. I had no problems
It took longer to receive than expected. I bought a Christmas shirt in the beginning of December and didn't receive it until the beginning of January. Thirty days is way to long for an order.
I'm very pleased with service item came quite quickly. I have ordered some products and can't wait for them to come.
Sono molto contenta dei prodotti e della qualità la consegna molto veloce
One shirt is a different print than I thought does t look like picture on line.
Good but delivered a bit late. Once received very pleased.
Had many back and forth Conversations in Regards to return/refund that became frustrating
Item was very poor quality. Instructions to return were unclear. Very disappointed and left with a product that I will never wear
Es ist sehr schwierig etwas zurückzuschicken und eine Gutschrift zu erhalten!
I didnt expect to wait 3 + weeks for my order to arrive. I hope it was due to the Xmas overload and next time will be faster.
Well whomever texted me really doesn't have customers service personality. Keep emailing me Pissed.
I have yet to receive my items. I made an order 11/22/22 and have made several attempts to just get my money back. It is already January 2023. Every time I try to reach out via live chat they terminate my chat right away once I say refund. I have also sent multiple emails and FB messages. I don't trust this site at all and I am afraid that my money has been taken
I wanted to update FEBRUARY 4th 2023: I have not received anything and they still refuse to refund my money! This was order placed 11/22/22! I emailed support chic me and no resolution. Please refund my money!
Very user friendly online experience. I was looking for a dainty, flattering camisole and this one for the description plus bling.
I received 3 pieces of my order, the jeans don't fit, the boots never came & customer service is horrible. I won't be ordering from here again. And I use to order a lot.
Disappointed, not satisfied, thought it was going to be a different experience
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

