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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Just one article on 3 was good, the rest was too big and not beautiful
Nicht so gut Erfahrung Schwierigkeiten gehabt retoure Schein zu bekommen
It was very easy to find a set. So many to choose from. Prices was very reasonable for me so I went with it.
These tops look super cute. However, material is very cheap and none of the tops were the least bit sparkly. Won't buy from them again.
Presentation on advertisements look nice but there's room for more improvements.
I was very excited about my orders and also an happy customer I definitely like the service. Thank you so much Chicme!
The sizes do not correspond. Size L is too big, corresponding to a M in Portugal
Envoi trop long, pull décevant tant sur la matière (pas 1 pull) que sur la coupe
Lots of inventory to choose from both tops and bottoms
My experience with ChicMe was interesting. I just wish that they had gave me more notice on my item.
Delivery was fine just disappointed in the product, bigger than the size guide given
Didn't receive Xmas jumper until after New year oh well there's always next year
I love the fabric. Super warm and fitting. Super tight in crotch area. Only reason it's not a 5 star.
Felt like false advertising. Also, shipping took so long I gave up on every getting it. No delivery date was ever given.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

