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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,243
This company responds to reviews on average within 16 days

Instant Feedback

238,108 reviews

We monitor reviews for authenticity

Portugal
1 review
0 helpful votes
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Poor material
February 25, 2023

Poor material, all plastic, but some nice cuts and colors

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2023
Maryland
1 review
0 helpful votes
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Late arrival
February 25, 2023

The product is great, but it took a whole month and 3 days to arrive.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2023
Ohio
1 review
0 helpful votes
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Good and bad
February 25, 2023

Sucks. Ub. B. It is bad that you spend money with a company and they try not to do an exchange for you after I receive my wife's new products I will not order from there again if they do not take care of this problem

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2023
South Carolina
1 review
0 helpful votes
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Delivery Time
January 26, 2023

Please speed up your delivery time. Took three weeks to receive. Need it sooner than that

Date of experience: January 25, 2023
Florida
1 review
0 helpful votes
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Size Review two out of three fit.
January 26, 2023

The wait to receive was long...shipped from China.
Will still be likely to order again, but be extra cautious on the size if not a stretchy material.
Chinese women are typically much smaller than American women. Larger sizes needed.

Date of experience: January 25, 2023
Texas
1 review
1 helpful vote
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Lost Package
February 25, 2023

I waited patiently for a month for my items to arrive. After one month, I emailed customer service where I was told it takes a few days at customers. I waited a few more days, no movement. Again told to wait. Two months go by, still no clothes and they refused to give me a refund or replace the clothes. I will NEVER buy from a company who has ZERO resolution and pretends to be there for the customer. Worst service!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2023
South Carolina
2 reviews
0 helpful votes
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Waste
February 25, 2023
Updated review

Wasted my money. Feeling ripped off. Shirt in ad looked to be a different material and it bellowed on me. Not a happy camper.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2023

Site too slow
December 21, 2022
Previous review

Site too slow

Date of experience: December 21, 2022
Massachusetts
1 review
0 helpful votes
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Not sized correctly
February 25, 2023

The shoes are definitely not the right size. I ordered an q1, but they are probably a size five in actuality.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2023
Alabama
1 review
0 helpful votes
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Fair
January 25, 2023

One of the 2 items worked. Shipping was much longer than expected.

Date of experience: January 25, 2023
Canada
1 review
0 helpful votes
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Not true to size! Not impressed these sites are very much confusing to order when not the size one gets!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2023
Michigan
1 review
0 helpful votes
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It was just okay
January 25, 2023

My order took too long to come. It was over a month before I received it. It wasn't the material I expected.

Date of experience: January 25, 2023
Indiana
4 reviews
0 helpful votes
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SLOW
January 25, 2023

The shipping was a bit slower than I had thought. I guess I am use to vendors sending product right away and not having to wait too long.

Date of experience: January 25, 2023
GB
1 review
0 helpful votes
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Good service
January 25, 2023
Updated review

Good service and good products. A lot of which are different to other retailers

Date of experience: January 25, 2023

Good service good quality on goods I have purchased...
December 12, 2022
Previous review

Good service good quality on goods I have purchased so far

Date of experience: December 12, 2022
GB
1 review
0 helpful votes
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Very good never been let down. Prompt and on time. Very good fast efficient service

Date of experience: January 25, 2023
California
1 review
0 helpful votes
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Fair
February 24, 2023
Updated review

On the website the items I chose looked so cute and I studied the size chart carefully before ordering. When I got the items, they felt, fit and looked very little like I saw on the site. Very cheap material, loose items in bag, too small everywhere. The shoulders, waist, length and foot size all too small. Very dissapointing.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2023

Looks like cute clothes I'm looking forward to getting...
December 21, 2022
Previous review

Looks like cute clothes I'm looking forward to getting my new clothes!

Date of experience: December 21, 2022
Michigan
1 review
0 helpful votes
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Didn't think it was going to take long
February 24, 2023

I ordered in the intentions of getting it before Christmas and I didn't receive until after.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2023
New York
1 review
0 helpful votes
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Waited 6 weeks for something awful
January 25, 2023

Advertisement was false didn't get what was shown. Really bad customer service

Date of experience: January 25, 2023
Minnesota
1 review
0 helpful votes
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Size
February 24, 2023

I love the print, etc. however, i won't be able to wear it that often, it is too small. I feel it isn't true to size, Next time I will order up

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2023
Belgium
1 review
0 helpful votes
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February 24, 2023

……………………………...no comments……………….…………………………………………….

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2023
GB
1 review
0 helpful votes
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Slow delivery
February 24, 2023

My order took over a month to arrive. I was beginning to think Chic me was a scam. When the coat arrived it was a different colour to the photo.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2023