Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Poor material, all plastic, but some nice cuts and colors
Sucks. Ub. B. It is bad that you spend money with a company and they try not to do an exchange for you after I receive my wife's new products I will not order from there again if they do not take care of this problem
Please speed up your delivery time. Took three weeks to receive. Need it sooner than that
The wait to receive was long...shipped from China.
Will still be likely to order again, but be extra cautious on the size if not a stretchy material.
Chinese women are typically much smaller than American women. Larger sizes needed.
I waited patiently for a month for my items to arrive. After one month, I emailed customer service where I was told it takes a few days at customers. I waited a few more days, no movement. Again told to wait. Two months go by, still no clothes and they refused to give me a refund or replace the clothes. I will NEVER buy from a company who has ZERO resolution and pretends to be there for the customer. Worst service!
Wasted my money. Feeling ripped off. Shirt in ad looked to be a different material and it bellowed on me. Not a happy camper.
The shoes are definitely not the right size. I ordered an q1, but they are probably a size five in actuality.
Not true to size! Not impressed these sites are very much confusing to order when not the size one gets!
My order took too long to come. It was over a month before I received it. It wasn't the material I expected.
Good service and good products. A lot of which are different to other retailers
Good service good quality on goods I have purchased so far
Very good never been let down. Prompt and on time. Very good fast efficient service
On the website the items I chose looked so cute and I studied the size chart carefully before ordering. When I got the items, they felt, fit and looked very little like I saw on the site. Very cheap material, loose items in bag, too small everywhere. The shoulders, waist, length and foot size all too small. Very dissapointing.
Looks like cute clothes I'm looking forward to getting my new clothes!
I ordered in the intentions of getting it before Christmas and I didn't receive until after.
Advertisement was false didn't get what was shown. Really bad customer service
I love the print, etc. however, i won't be able to wear it that often, it is too small. I feel it isn't true to size, Next time I will order up
My order took over a month to arrive. I was beginning to think Chic me was a scam. When the coat arrived it was a different colour to the photo.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

