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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Not happy with products, the delivery was late and size was not correct
Not very helpful in letting my wife return the item only discovered it was too small after getting her support off
Received items within a timely manner and excellent quality, will definitely be buying again.
Zelo zadovoljna z izdelki, ugodne cene, lepa izdelava
I was super excited, but unfortunately, the advertised delivery date and actual delivery dates were very different. I left the country and wasn't able to have my purchases for my trip. Then I got back this week and opened my purchases and very few items fit. It's a couple hundred dollars worth of stuff I can't use.
Quick n easy but where do I provide my mailing address vs my shipping address.
Took a little too long to deliver, however the merchandise was very appealing
Wig didn't look like the picture, two piece too small and the sweater was perfect
Love the ease of navigating on the app
I love the products and how fast I receive merchandise
I ordered 4 different garments from your site. I was totally disappointed.
You can't get any kind of customer service I want to return this item and I can't any answers on how to return it
I love this Cheetah print fur cape. The price was great and the shipping was pretty quick.
Sneakers too small & too uncomfortable to walk in, so I tried to return them & they made it as difficult as possible to return them. They tried so hard I had to tell them if they did not give me an address to return I would speak to PayPal. Only then did they agree to reimburse me at great cost to me as the postage was more than the sneakers. I have never had such bad customer service.
No good, I always have to inquire about my order before I receive it
The only thing I don't like, is that for some of their clothing, I'm right in the middle in terms of size. The regular sizes are too tight on me... but even the smallest "plus size" is too big and roomy in the wrong places. A lot of their items seem to be made for tiny people with tiny waists and arms. What about the girl whose waistline is larger than her breasts?
But I got an XL in this cute little black off the shoulder top, and the bust area was too big, but the arms were too small and tight! We're not all skinny and frail. Thick girls wanna look cute too.
I love getting ChicMe clothing. The look of most of their things are really city-chic and sexy.
These outfits are too small. It doesn't look like same as advertised.
This is my second or third attempt at ordering from Chic Me. Stayle and quality are unimpressive. Didn't bother trying to send back. The hassle isn't worth it.
Can better determine by receiving time and quality
Excelente compra medida justa a la talla que pedí excelente calidad y precio justo
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

