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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
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Shipping
Returns
Sustainability
Product
Customer Service
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Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I waited over a month for them just to pack my items as they didn't actually have them in stock but still took my money for them. Every time I emailed I got told to wait another 7 days and they would have them in. Even when they got sent it said they would be delivered that day and then I still waited another further 2 days until they were actually delivered.
Accepting orders when they don't even have stock. Having To wait months for it to then be restocked and sent. Only received half of an outfit. Quality isn't worth the price! Overall I won't be shopping here again
Item took 3-4 weeks to arrive an does not match pictures on website
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Both zippers on my pants are very hard to get down. Both tops are too big. Was going to send them both back but was offered a 30% and keep clothes. I only got $3.69 refunded from $78.73 which IS NOT 30% off. Very disappointed and won't be ordering again.
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
It took more than one month to receive anything when I did. It was around five I sent it back. Still waiting for answers. I am done thank you, but I'm not interested anymore.
Not pleased with my purchases. The dress does absolutely nothing for me.
The item I ordered was unavailable so I chose another & it arrived very quickly & I love it…so thk you
Slow shipping… and difficult to return items. Not easy to find original order information on website
I wanted to return the three items I ordered, but it was made incredibly hard for me to do so, in the end I had to settle for part of my money back, but now I'm stuck with three dresses that are no use, I will give them to charity leaving me out of pocket by £38 I won't order from them again.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Not happy with the delivery time never experienced this long
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
My experience was very good except the shipping takes to long after ordering
I bought 2 dresses, they were big and I would like to exchange them, and you didn't change my order, I'm very dissatisfied, I don't recommend them to anyone
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Easy to order. Took a few weeks to come back. Good experience.
Spent almost £85.00, items finally arrived in 2 deliveries over a month, all items incorrect. Wrote to return, Chic Me offered 109% discount if kept! I declined, then offered 20% if kept, I declined. Then Chic me advise a charge of £ 5,00 foir return label plus i had to pay for all collection, return costs, (although order was free delivery) This company is a scam!
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
The website is fine. It's just what you see in the pictures online and what you receive are way different sizing and looks.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I ordered often it's good but pants are big for me I hope you get sire XS
Good items but reduction not appliquas dommage
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,