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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Took a long time to receive the items. Once I inquired as to where the package was (after about 3 weeks from ordering), I received notification shortly after that it had shipped. Also, one piece was extremely confusing as to how to put it on; wish some instructions came with how the straps go or the front vs.the back.
I enjoyed every piece. Of each clothing and shoes and the design and they fit v
Quality & look of items are Hit & Miss. Cust Svc not very helpful with returns. Force you to lose money by saying it's too expensive to return. Don't off very good refund or partial refunds and you're stuck with unless items.
It took too long to receive any of the items. I bought some of these items to take overseas with me and they didn't arrive in time. Almost a month and a half is too long to receive goods. I will be thinking twice about purchasing from your website again
Great experience, prices, great fit, good material and great choices.
Order made in January it took more than one month arrived this will put me of ordering again. I would consider again if I could garentee quick delivery
I got my things in timely fashion and I love that. I would definitely order again.
In this instance it's very true. Pay cheap get cheap
I just really like them! I really really really really really like them a lot!
Customer service was great as were delivery updates but product was awful unfortunately
Packages took a little while to get to me, other than that everything was fine
Delivery Took too long, and items are cheaply made. Obviously cheaply made. I read the reviews on each item. I was very hopeful
Dont do it!.
Other than the wait time it was ok needs improvement in this area
The selection of clothing was very easy to navigate through and checkout was easy!
Postage took a month. Only offered £20% refund. The chickme colleague didn't understand I paid £25.99 and £10 refund wasn't 50%
Clothes are of a decent quality but shipping takes too long!
The sweater was so cheap that it fell apart 1st time on.Will never buy from this company again.
Items have good sizing and great quality. The coverage & fitting were absolutely fantastic. Colours were exactly as shown on the site. And very comfortable on
Material used makes big difference in real fit ca model pic
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

