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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Perfect, very cute. Really comfortable. Flows well
Fabric excellent quality, perfect, true to size, adorable,
Just don't waste your time. Cheap outfit and horrible customer service
I'm trying to return but last 3 days response is crazy. Send the email so I can print my label. I don't want to keep something I can't wear
The delivery of my items took over a month to arrive.
Did not like the service or delivery services provided. I was not allowed or given a refund as requested
There looks very good fits me I' m only 4,9inc I love it thank you all.
Cute designs but the sheer fabric is no appropriate for the design.
Didn't fit well like I was hoping for so mostly unhappy
Very nice experience...no issues! Products were as advertised and price was exceptional
Very easy website to use and a large variety as well
The items I purchased were of decent quality however the sizes of the different items were all over the place, some fit well and others were either too big or too small
I was happy with what I purchased however it took a little longer than I expected.
Suis tres satisfaite des modeles,mais j ai un petit soucis avec les tailles.En effet, je prend la taille L,car je suis grande et mince et je m apperçois que je devrais prendre du M.
I wore this dress to work last week. It was great.
Terrible service and poor quality. Extremely angry with no returns policy available
Took WAY too long to receive. Once received, I was extremely disappointed in the quality of the sweatshirt.
Absolutely poor product and terrible customer service did not want to resolve only offered 5 dollars and no replacement after I spent over 30 dollars never ever use again
Took too long, size is bad and the shoe feels awkward
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

