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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I like your clothes but shipping take way to long I order the end of February it didn't get delivered until April just slow
Stay away just don't bother the site is a joke and all the bad reviews on YouTube are real
I would buy again, although the time it took to receive items seemed long.
I place my order on March. 17,2023, still waiting for the delivery, April 06,2023.
Terrible.(see pictures attached)
Terrible product, not satisfied with the quality of clothes.
Ordering was super easy. Took longer than expected to get items in mail. Quality was better than expected.
Thanks Rhonda Adams
When on website trying to order hate when you back off screen looking at item it sends you back to the very beginning. It took a good bit of time to receive my order, it was delayed. Most of the items were ill fitting and cut awkwardly. Would have a loose fit everwhere except the torso, it was cut too short and makes you feel like you are wearing a thong. My shades were nice.
Not too bad but hate when you back off screen looking at item it sends you back to the beginning
The staff/Customer service did not help me enough with my broken jumpsuit.I ended up paying 50% of the broken jumpsuit..
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MAUVAISE.PERDU 20 EUROS DANS L HISTOIRE A FUIR JE DECONSEILLE FORTEMENT ON NE M Y PRENDRA PLUS
Längere Lieferzeit aber noch im Rahmen
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The bra ran extremely small and you don't make it easy to return
Sizes are difficult to estimate if the item will fit.
NEVER sent my money back!
I placed an order for 6 items! After what took forever! I received them! One of the items was damaged and 2 did not fit! I got in touch with Chic Me customer service via WhatsApp and they replied and said to return what I don't want for a full refund to which I did! NEVER received my refund! I tried to contact customer service several times to no avail! They never replied to me again! DO NO ORDER FROM THIS WEBSITE!
The order came and was exactly what it says it was.
Good and easy online shopping. I would like to say that it does take long for the orders to arrive. When I email them to check my order, the response is always the next day
Shipment took to long to ship and for me to receive
My first order was fast I love it the other 2 orders take longer I just received my second order and my last order still in the warehouse so I am not proud cause my vacation is the first week in next month and it have not leave yet so that was my last order with you guys
Are to small, I usually where a 10.5 women's shoe. So I expected the shoes to be bigger…
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

