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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,244
This company responds to reviews on average within 16 days

Instant Feedback

238,110 reviews

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
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Shipping
May 7, 2023

They have a great close sometimes the actual item is it what do you think you're getting and they take a long time to ship but overall good quality

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
Mississippi
3 reviews
0 helpful votes
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Customer Experience
April 7, 2023

Concerned with the length of time it took to receive purchased items! While I am overall pleased with my purchases there's improvement required in the delivery process!

Date of experience: April 7, 2023
Massachusetts
1 review
0 helpful votes
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Very easy to order
April 7, 2023

Would definitely order thru this site again. Very easy to order. I would advise if you want to get something for a specific occasion, order it early because shipping takes time.

Date of experience: April 7, 2023
Kentucky
1 review
0 helpful votes
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This sucks
May 7, 2023

Nothing arrived and I had to argue to get my money back.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
Massachusetts
1 review
0 helpful votes
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Long time getting my order
May 7, 2023

Ive been waiting for weeks to get my order and it still hasn't come.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
Spain
1 review
0 helpful votes
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Tops
April 7, 2023

Great have t had any problems since shopping on your web sight

Date of experience: April 7, 2023
Indiana
1 review
0 helpful votes
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Never received
May 7, 2023

I've never received my products! That I purchased. Every time I checked - would just say I'm process.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
Massachusetts
1 review
0 helpful votes
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First time buyer
April 7, 2023

Easy to navigate website. Clothes are super trendy and cute. Shipping time was reasonable.

Date of experience: April 7, 2023
GB
1 review
0 helpful votes
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Customer service
May 7, 2023

Customer service needs a complete overhaul terrible service

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
Texas
1 review
0 helpful votes
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Overall experience
May 7, 2023

The products are cute but delivery time is too long and if it's too hard to return it points me the other direction!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
NL
1 review
0 helpful votes
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I have several times asked customer service to either accept a return or refund me. I also sent them pictures of the defective products. Not only were they too rude toward me, but also they did not refund me. Will never ever shop here again!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
Virginia
1 review
0 helpful votes
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Omggggggish
April 7, 2023

Awesome love it feels nice my boo loved it I loved it will order more..

Date of experience: April 7, 2023
Louisiana
1 review
0 helpful votes
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Great fit
April 7, 2023

The shipping took very long but overall I love the Products. Nice colors fits just right in size

Date of experience: April 7, 2023
Germany
1 review
0 helpful votes
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Terrible.
May 7, 2023

Worst online experience I have ever had. Totally scam

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
GB
1 review
0 helpful votes
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Crap goods crap company
May 7, 2023

Item not as described,refused refund, told to return the item but a minimum of at least £5 would be deducted for postage!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
Spain
1 review
0 helpful votes
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Mala experiencia
May 7, 2023

No volveré a repetir, la política de devolución es nefasta

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
GB
1 review
0 helpful votes
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A Karrie
May 7, 2023

The denim jumpsuit has been cut & designed differently from advertised. Waistband has no depth & is not centred to small zip area as shown. Zip area is way too long which compromises the beauty of design & fit. Legs are loose & widened at bottom resembling bootleg cut Not fitted legging.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
GB
1 review
0 helpful votes
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Happy with the service
April 7, 2023

Wish it didn't take so long to get to UK. But worth the wait. They look expensive and classy.

Date of experience: April 7, 2023
GB
1 review
0 helpful votes
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DONT BUY ANYTHING FROM HERE.
May 7, 2023

Poor quality, poor material. Customer services do not read messages, poor grammar. Terrible returns policy. Don't get full refund.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
New York
1 review
0 helpful votes
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You guys are disgusting and have no customer service experience I rate your company as zero and I will be letting everyone know not to order from your company, I am very disappointed

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023