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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Took forever to get the order. I almost gave up, the advert stated 7-14 days and I had to wait almost a whole month.
Awful to return item, support was "very lack of!" When looking for returned address it took me ages (hours on Facebook) as there is no information on within the package received with returns orders. Had to email them (still emailing them!) to get to the bottom of the item I have returned!
Quick and easy to order and updates on arrival on the tracking system will be ordering again soon
Not accepting returns is a deal breaker for me. I have never ordered from a reputable company that wouldn't accept a return for a full refund
Great! Better than I expected! Will purchase again
The clothes are nice but I got nervous a few times because it took so long. I like a lot of items that I see on the site but I probably won't order anything because it takes so long to get here.
Even though it took forever to deliver but it's worth the wait I did try it on it was amazing fit
I am trying to exchange two bathing suits, and a shirt from small to medium's and customer service will not respond. Please advise!
Great,amazing! Good quality! I will order again soon!
Première expérience sur Chic me, très bien, correcte
I contacted to return my item because it didn't fit and I used the sizing guide. The agent offered me a discount to keep it, but as it didn't fit, I said no to this offer. I was then charged for returning this item. Absolutely poor service. The agent was rude and unhelpful in the chat, and when I asked for a manager, she wouldn't arrange that. I'm disgusted with this company..
The dress is exactly like I purchased and saw. Easy to order and it came in the time frame given. Tracking order was easy as well.
Once I got my size correct, I was able to shop with ease.
Everything about it was awesome they shipped it out so fast and I loved it so much totally recommend
My experience was good. Some things were not for my body size but it will not stop me from purchasing clothing again
Love my product. Appreciate you guys following up on my order. Will def shop again!
Cute clothes some fit well others not so much. The pants fit well on one outfit but the top was too small.
The top is very thin and see through, you have to wear something underneath. Strips at biceps are snug.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

