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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,268
This company responds to reviews on average within 16 days

Instant Feedback

238,261 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Okay
May 20, 2023

Took forever to get the order. I almost gave up, the advert stated 7-14 days and I had to wait almost a whole month.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2023
GB
1 review
0 helpful votes
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First order
May 20, 2023

Awful to return item, support was "very lack of!" When looking for returned address it took me ages (hours on Facebook) as there is no information on within the package received with returns orders. Had to email them (still emailing them!) to get to the bottom of the item I have returned!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2023
GB
1 review
0 helpful votes
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Very pretty dress and good quality
April 20, 2023

Quick and easy to order and updates on arrival on the tracking system will be ordering again soon

Date of experience: April 20, 2023
Illinois
1 review
0 helpful votes
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Horrible customer service
May 20, 2023
Updated review

Not accepting returns is a deal breaker for me. I have never ordered from a reputable company that wouldn't accept a return for a full refund

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2023

Great prices!
March 16, 2023
Previous review

Great prices!

Date of experience: March 16, 2023
Ohio
2 reviews
0 helpful votes
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Dress
April 20, 2023

Great! Better than I expected! Will purchase again

Date of experience: April 20, 2023
Pennsylvania
1 review
0 helpful votes
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Delivery takes forever
May 20, 2023

The clothes are nice but I got nervous a few times because it took so long. I like a lot of items that I see on the site but I probably won't order anything because it takes so long to get here.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2023
New Jersey
1 review
0 helpful votes
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Dress was a perfect fit
April 20, 2023

Even though it took forever to deliver but it's worth the wait I did try it on it was amazing fit

Date of experience: April 20, 2023
Michigan
1 review
0 helpful votes
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I am trying to exchange two bathing suits, and a shirt from small to medium's and customer service will not respond. Please advise!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2023
South Carolina
1 review
0 helpful votes
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Great quality! Fit perfect
April 20, 2023

Great,amazing! Good quality! I will order again soon!

Date of experience: April 20, 2023
Reunion
1 review
0 helpful votes
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Première sur chic me
April 20, 2023

Première expérience sur Chic me, très bien, correcte

Date of experience: April 20, 2023
GB
1 review
0 helpful votes
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Do not buy from this company
May 20, 2023

I contacted to return my item because it didn't fit and I used the sizing guide. The agent offered me a discount to keep it, but as it didn't fit, I said no to this offer. I was then charged for returning this item. Absolutely poor service. The agent was rude and unhelpful in the chat, and when I asked for a manager, she wouldn't arrange that. I'm disgusted with this company..

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2023
Georgia
3 reviews
0 helpful votes
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Dress
April 20, 2023

The dress is exactly like I purchased and saw. Easy to order and it came in the time frame given. Tracking order was easy as well.

Date of experience: April 19, 2023
Arizona
3 reviews
0 helpful votes
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Chi me fashion.
April 20, 2023

Once I got my size correct, I was able to shop with ease.

Date of experience: April 19, 2023
North Dakota
1 review
0 helpful votes
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Just amazing
April 20, 2023

Everything about it was awesome they shipped it out so fast and I loved it so much totally recommend

Date of experience: April 19, 2023
Ohio
1 review
0 helpful votes
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Chic me review
April 20, 2023

My experience was good. Some things were not for my body size but it will not stop me from purchasing clothing again

Date of experience: April 19, 2023
Florida
1 review
0 helpful votes
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Simple & Professional
April 20, 2023

Love my product. Appreciate you guys following up on my order. Will def shop again!

Date of experience: April 19, 2023
Ohio
1 review
0 helpful votes
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Loved some others not much
April 20, 2023

Cute clothes some fit well others not so much. The pants fit well on one outfit but the top was too small.

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Happy
April 19, 2023

Have no complaints with everything I receive always on time and good product

Date of experience: April 19, 2023
New York
1 review
0 helpful votes
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Kim
April 19, 2023

Easy to navigate. Not to bad for shipping time wise

Date of experience: April 19, 2023
Pennsylvania
1 review
0 helpful votes
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Stripped sweater
April 19, 2023

The top is very thin and see through, you have to wear something underneath. Strips at biceps are snug.

Date of experience: April 19, 2023