Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love ur website. Really easy to use. Boots arrived in good time. Fitted like a dream!
It was okay, I found navigating through the website could be better.
I ordered a pair of sneakers, in my size, and they are too small. I have been back and forth with the company. They won't give me return shipping info and only want to refund 50%. Wish I had read reviews before ordering from them.
DO NOT ORDER FROM THEM...
Shipping is pretty long, but products are worth it
I had a great experience with this company
Delivery was on time and items were as described
All goodall goodall goodall goodall goodall goodall goodall good
The one thing I would improve would be how long it takes for items to be shipped and delivered.
It was easy to order, but took along time to received
DO NOT ORDER FROM THIS COMPANY. THEY ARE SCAMMERS. STAY WITH SHEIN. They never shipped my items but took my money
Fast shipping & just as described. Thank you. Thank you.!
It took a bit to get but it is exactly what I ordered.
I ordered 3 outfits on 4/1/23 and never received it. Each time I tracked my order it would say "still in warehouse" I got sick of waiting so on 4/19/23 I requested an refund and they said I have to wait 7-15 business days to receive it. I would never order from this company again. What a disappointment!
My overall experience is not with the clothing, it's with the service the delivery time you never receive accurate updates for delivery times.
My item took a lot longer to arrive than expected and when I received it it looked nothing like what I ordered, even the colour was different to picture so I wish to return my item
Easy ordering quick to respond and delivered in a couple of weeks
These outfits look so nice on me... True to size. Love the colors!
The shipping is the worst it took 4 weeks to get it that bad business I will not order from you guys again bad experience when I had clothes in my cart and someone took them out and charged my card without my permission so I had to call my card and they reached out to you guys for a refund back to my account you guys gave it back so for me it's a no bad experience to shop here
Very easy to use. Clothes look lovely. We will see how quick items arrive and quality. X
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

