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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Nice Products but the sizes were inaccurate. I wanted to return the items but that process was inconvenient and expensive, so I just kept them.
Product was not what I ordered the jump suit I ordered is in the order picture but not what I received the one I received had buttons down the legs
I really like the clothes from chi me. Outfits for any occasion
Not good I want a replacement! Please make my experience better by replacing the items
Some products are not as they appear on the site. The material felt very cheap
The experience was not bad but took a long time for order to ship which is why I will not return the too small item. I will give to someone who can use it.
I will really check fabric section next order ti be sure I'm getting fabric that is not all polyester. Thanks for the chance to give feedback.
My experience is, I like most of the items. But it's just the long delivery process. I would like to order more from this site but it just takes to long to receive.
Qualité à désiré. Pas comme sur la photo. Je suis déçue.
Very satisfied with my purchases. Just need to exchange a pair of shoes.
I will definitely purchase again! Fast shipping, great prices
I placed an order with chic me early April and not it's Early May
1: it take to long to received your order
2: no customers service number to dial to check on your order
3 this is not customer service to a consumer
4: they don't give any update after 10 day how your order is coming along, since you can't contact through phone
5: it always good to her a voice to assure the consumer the order will be received soon
Great products. Fit was great. The overall experience was good
Takes too long to deliver. Don't give much updates. No where to contact customer service to get any updates on your delivery.
Every thing in my order was very pretty it look just like what the model was wearing. The material is a good quality and everything fits well
Except the tropical jumpsuit.
It shipping take a long time to get to me, but I was satisfied with my order.
It was a Good experience like every time I buy online
Totally shocking and been ripped of by company of more than £50. Would not accept items back even within the 14 day returns policy
Everything I ordered was not what I expected. Not worth the purchase.
Perfect fit, color is perfect, and the material is perfect.
The material it's not what I expected it to be. Other than that, the color is fine.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

