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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,244
This company responds to reviews on average within 16 days

Instant Feedback

238,130 reviews

We monitor reviews for authenticity

North Carolina
2 reviews
0 helpful votes
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I love this website!
May 8, 2023

This website did not let me down! My order came in around 29 days after I ordered them so the wait was not bad because the slippers were still worth it.

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Date of experience: May 7, 2023
Tennessee
1 review
0 helpful votes
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Delivery
May 8, 2023

Delivery is lengthy. It takes a long time to get orders

Date of experience: May 7, 2023
Michigan
1 review
0 helpful votes
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Not one thing was true to size, material was cheap, all the garments was horrible and I wouldn't promote any of y'all merchandise EVER!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2023
Mississippi
1 review
0 helpful votes
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Too long
May 8, 2023

First time, the products are good! But it took a month for me to receive my order and I didn't like that.

Date of experience: May 7, 2023
South Carolina
2 reviews
0 helpful votes
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No assistance/help
June 7, 2023

I tried to order 2 items but was unable to do so because it said my email address and phone number was invalid, but they are not invalid. I tried the contact information for assistance, but kept getting the runaround with that. So I just deleted my order and I will search elsewhere.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2023
Georgia
1 review
0 helpful votes
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Ridiculous
June 7, 2023

Take way to long to ship out. Placed order on 4/18, it's now 5/7 and status on my order is, awaiting packing since 4/21

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2023
Florida
1 review
0 helpful votes
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Shoppers Beware
May 8, 2023

Received items in a timely manner. However, could not receive a full refund for one of the items that I needed to return. Item needing to be returned, was too large( not true to size). Company first stated that I waited too long to contact customer service, however I contacted customer service the day after receiving my items. When I asked for a refund, company suggested that they would give me half of what I paid for the item.

Date of experience: May 7, 2023
Georgia
1 review
0 helpful votes
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Poor service
June 7, 2023

Very hard to reach. Tried to get refund. Only offered 10%. I will never order again and will suggest no one else I know order from this company.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2023
New Hampshire
1 review
0 helpful votes
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H
June 7, 2023

The first thing that came out of my minds when you asked me was

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2023
South Carolina
1 review
0 helpful votes
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Great
May 7, 2023

Awesome experience online. Always. Years of great times!

Date of experience: May 7, 2023
Texas
1 review
0 helpful votes
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Na
May 7, 2023

Not much interaction on this second order. Trying to return my first order was a nightmare.

Date of experience: May 7, 2023
California
1 review
0 helpful votes
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Order
May 7, 2023

Arrived quickly & very cute outfit… it was very wrinkled but a quick wash, dry & steaming and it was perfect for my cruise.

Date of experience: May 7, 2023
Tennessee
1 review
0 helpful votes
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Buy at your own risk
June 6, 2023
Updated review

Waited almost a month to receive my order/horrible no updates on when my merchandise was on its way

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2023

I'll give a three until I get my order
May 2, 2023
Previous review

I'll give a three until I get my order

Date of experience: April 2, 2023
New Zealand
1 review
0 helpful votes
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Great
May 7, 2023

True to size and just like the picture very pleased with them

Date of experience: May 7, 2023
Florida
1 review
0 helpful votes
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Customer
June 6, 2023

Shoes run small. Customer service is not the best. Will try again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2023
Texas
1 review
0 helpful votes
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I have no use for it and I have been asking for a full refund of the items

Date of experience: May 7, 2023
Arkansas
1 review
0 helpful votes
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Return process/ shipping
June 6, 2023

Return process is a pain, have to pay for the return shipping. They need to know the size of the return for proof. Shipping took too long. This was my first time ordering from this last, and unfortunately it will be my last. I will stick with shein.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2023
Louisiana
1 review
0 helpful votes
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Short Set & Bodycon Dress
May 7, 2023

My experience was good. I just wish the product would get to me sooner but I understand where it is coming from.

Date of experience: May 7, 2023
District of Columbia
1 review
0 helpful votes
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Clothes
May 7, 2023

Received my items quick. Didn't expect my items to arrive so soon, but I was grateful.

Date of experience: May 7, 2023
California
1 review
0 helpful votes
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Hit or miss
May 7, 2023

Great buys but some items too big or small but satisfying overall.

Date of experience: May 7, 2023