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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,265
This company responds to reviews on average within 16 days

Instant Feedback

238,253 reviews

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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The clothes overall look just like advertised. Order took a while but I'm happy with the outfits I purchased. Will definitely shop again.

Date of experience: May 13, 2023
California
2 reviews
0 helpful votes
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My order
May 13, 2023

My my experience was good. I will not be ordering anymore bras.

Date of experience: May 13, 2023
Virginia
1 review
0 helpful votes
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Great
May 13, 2023

Great the clothes fit very well. I received the package one day late, I'll wear the Alfits: for the next trip

Date of experience: May 13, 2023
Germany
1 review
0 helpful votes
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Quick delivery
May 13, 2023

The delivery was quick, no complaints. I have nothing else to add.

Date of experience: May 13, 2023
New Zealand
1 review
0 helpful votes
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Easy, auto-fill, great choices, good sizes to choose from especially I need at least 18+

Date of experience: May 13, 2023
Canada
1 review
0 helpful votes
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TL
May 13, 2023

I am impressed with the service and the clothes.they returned me an email right away when I was checking on my purchase.

Date of experience: May 13, 2023
Ohio
1 review
3 helpful votes
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Overall experience
June 13, 2023

This is my third time purchasing from ChicMe. The clothes are really nice but the wait time is why I am giving a 3 star review. Customer service has been helpful and responsive when I've had to cancel one order and modify the shipping address for the other solely because the order was taking too long to process. I needed the clothes for vacation within three weeks and they weren't going to arrive in time. Granted the site provides an estimate but the cancel order I had was 3 weeks with no shipping confirmation. That's a bit especially when you have other online shopping companies like SHEIN whose clothes are cheaper and ships quickly. My last purchase will do it for me.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
District of Columbia
1 review
0 helpful votes
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Excellent service
May 13, 2023

I appreciate the service I received. No problems with service or ordered product

Date of experience: May 13, 2023
Pennsylvania
1 review
0 helpful votes
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Buyer Beware!
June 12, 2023
Updated review

Frustrated and Disappointed. There was no order confirmation only knew the order went through by the charge notice email PayPal sends. Ordered several items and nothing fit. Sizes not true US sizing. Items also were not as nice as the pictures had looked. There was no packing slip or return instructions. The website didn't recognize my email address so I couldn't initiate a return through the website as the website instructed. I have written to the company through PayPal and still don't have a response about how to return my entire order. Near $175 I should have spent with a company I know and trust. Buyer Beware!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2023

Hope for quick shipping quality products that fit
April 5, 2023
Previous review

Hope for quick shipping quality products that fit. Have fingers crossed

Date of experience: April 5, 2023
Colorado
1 review
0 helpful votes
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Horrible
June 12, 2023

Took forever for nothing but junk
Bad material bad sewing

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
Illinois
1 review
0 helpful votes
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Not satisfied
June 12, 2023

I think when you don't have items in stock customers shouldn't be able to select what's not there. Customer care charged for an item that they have to wait months for. I was very disappointed

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
Florida
1 review
0 helpful votes
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Pretty good
May 13, 2023

Love the stuff just don't like the hip part on bathing suit and one dress looks cheap

Date of experience: May 13, 2023
Oklahoma
1 review
0 helpful votes
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I placed an order at the end of March and still have not received my items or a refund. I have reached out to both the customer service link and email and both keep telling me to wait. Why has my order not been found and if it's lost why can't i receive a refund.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
Pennsylvania
1 review
0 helpful votes
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Very cheap looking
June 12, 2023

Fabric is not what i expected
The picture looks better than the actual outfits

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
GB
1 review
0 helpful votes
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Not good
June 12, 2023

Not a good experience still trying to get my refund. It should be free returns but now been told to pay shipping fee. After a lot of negotiation to get my money still no money.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
California
1 review
0 helpful votes
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Horriblee
June 12, 2023

Never order again very poor quality to my standards

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
Texas
1 review
0 helpful votes
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Hopes crashed
June 12, 2023

I had been looking forward to wearing this dress for a long time. When I finally got it and the fit was awful I was very disappointed.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
Germany
1 review
0 helpful votes
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So so
June 12, 2023

Took a bit longer than expected, color not true to picture and sizing is off.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
Indiana
1 review
0 helpful votes
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Never ordering again
June 12, 2023

The size chart is off its sizes are not true it wasted my time and i have been going through to much to get a return label and I still haven't received one

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2023
Nevada
1 review
0 helpful votes
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Mixed
June 12, 2023

Something things were not as I expected them to be and overall not the quality of products as was expecting for price paid.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2023