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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I ordered blouses from ChicMe in the past and I was happy with my previous order. My order recently were 3 dresses - 2 of which I am not happy about because I can't wear these dresses without taking them to my seamstress to have them lined. The materials are thin, flimsy and totally see-through. Total waste!
ChicMe have lovely designs but majority of the inventory is made with cheap materials that are see thru. But I love their accessories, jeans and some of the tops. Will continue to shop with them for selective items.
I cancelled an order minutes after it was placed due to wrong shipping info, but Chicme thieves tried to bully me into keeping the order! Also you will not be able to speak to no one! Then after several threats to inform to call Better Business Bureau and post, they told me"If my refund is successful the funds should e returned in 7 to 15 days for items I never received because the order was cancelled minutes after it was made once I saw the initial ship info was incorrect! Also they sent me a Pissed Customer email! Buyer Beware!
Mildred Slocum
Order around $50 and did not get anything. No customer service. Can't find good phone number. All I want is my order that I paid for. No order number.
Good quality wish that it would be faster on delivery time
I love the products that I purchased and can't wait to wear them all
Cute but the material is poor quality and not like what is advertised
I love this company The quality of the clothes is excellent. All of my my outfits are beautiful.
2 out 5 isn't too bad with ordering online the pant suit was disappointing with colors being off like cut from different fabric.
I though the shoes looked so cute but was very disappointed when they won't stay on the foot
Everything is very good. The kind of material is very good and soft. I love it.
Took too long to receive product and outfits does not fit to size
I found a few cute things I ordered the ones I really wanted to fit of course didn't but I will order again in the future
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

