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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,264
This company responds to reviews on average within 16 days

Instant Feedback

238,241 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Shipping
June 16, 2023

Paid for express shipping and still didn't get my clothes on time promised

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2023
Virginia
1 review
0 helpful votes
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Short sets
June 16, 2023
Updated review

Delivery took quite a while. I had no problem with ordering or tracking my order

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2023

So far everything has been ok
April 11, 2023
Previous review

So far everything has been ok.

Date of experience: April 10, 2023
GB
1 review
0 helpful votes
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Lovely clothing
May 17, 2023

Lovely and easy the items were better then I thought they would be the only thing that let this down was the long wait and the bra and shoe sizes but I would order from you again
Thank you

Date of experience: May 17, 2023
California
1 review
0 helpful votes
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My experience with ChicMe!
June 16, 2023

I like the outfit and got many compliments, however; due to the long wait ( over a month) to get my order makes me skeptical of ordering again. I sent several inquiries before I seen the package moving..

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2023
New York
1 review
0 helpful votes
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Great purchase
May 17, 2023

All items were as expected. Everything looked like photos online and fit great

Date of experience: May 17, 2023
Missouri
1 review
0 helpful votes
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Not too bad
May 17, 2023

A few of the items I wanted to order tan completely out before I could place it. There are quite a few I wanted but not in my size. This is my first order and I need it for a vacation. The items finally arrived about 2 days before I was slated to leave. I did not have time to do any returns or exchanges. Overall the material of most of the products is great accept the ones that have no stretch. I wish the shirts were longer for someone taller. I would order from this company again but for specific items.

Date of experience: May 17, 2023
North Carolina
1 review
0 helpful votes
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Customer service / return
June 16, 2023

The only way to contact customer service is through email. They completely ignore your return request and not provide informed on how to return items. They offer you 10-15% discount to keep items. Items were too small for me so I am apparently stuck with clothes I can't wear.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2023
Texas
1 review
0 helpful votes
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Very upset about how to return this a bigger size 10
June 16, 2023
Updated review

Unable to reach anybody on the phone or text very unhappy

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2023

It has been ok
October 7, 2022
Previous review

It has been ok

Date of experience: September 7, 2022
GB
1 review
0 helpful votes
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Absolutely amazing
May 17, 2023

Hopefully I can buy the jacket to match this outfit

Date of experience: May 17, 2023
California
1 review
0 helpful votes
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Aaaa
June 16, 2023

No one is getting back to me with instructions on how to return this blouse

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2023
Missouri
1 review
0 helpful votes
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Dissolve
June 16, 2023

None of it fit just the swimsuit with the top to it.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2023
Kentucky
1 review
0 helpful votes
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I received all on time NA
May 17, 2023

I loved all the products received and after trying everything on they all looked and felt great!

Date of experience: May 17, 2023
Virginia
1 review
0 helpful votes
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Order a size UP!
May 17, 2023

I normally wear an XL. I did order an XXL to be safe with ordering out of the country. And the XXL is perfect

Date of experience: May 17, 2023
Sweden
1 review
0 helpful votes
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Quality of shorts
May 17, 2023

This was the first time I've ordered from you and I am very pleased.

Date of experience: May 17, 2023
Tennessee
1 review
0 helpful votes
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Maybe Next Time
May 17, 2023

No problem shopping online, but item wasn't a good fit, I should have gotten a size or two larger.

Date of experience: May 17, 2023
Georgia
1 review
0 helpful votes
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They won't send you your refund. They will tell you to keep the items and won't send a return label. This was my first and last time ordering from this sorry company. PLEASE BE WARE OF THIS COMPANY!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2023
Georgia
1 review
0 helpful votes
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I'm done with Chic me
June 16, 2023

Everything I ordered from Chic me was not as advertised. What is being shown to grab your attention is just simply bait! Don't fall for the trick. And since it's coming from China, it takes a while for delivery.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2023
Texas
1 review
0 helpful votes
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Items NEVER received
June 16, 2023

Order was laced on April 8 and I have yet to receive order. Company refuses to refund.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2023
Alaska
1 review
0 helpful votes
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Poor quality. Buckles not seen properly. Overly baggy.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2023
Massachusetts
1 review
0 helpful votes
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Great clothing
May 17, 2023

Thank you for your clothes. I live this store. I love the quality of the clothes and the style.

Date of experience: May 17, 2023