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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Bad quality clothes. Everything was made cheaply. Would not order there again. Took almost 5 weeks to get my order.
The products are great. Ordering was easy. It took over a month for me to receive the order. When I emailed about the order, I was informed that one item was out of stock.
That information should have been provided after 2 weeks of waiting.
Easy navigation and check. Multiple payment options are a plus. New customer who will continue to be a loyal customer.
Not pleased at all most of it was too small and I didn't fit the majority of the stuff.
Your return policy is unprofessional. Returns should be accepted for a full refund.
Disappointed I will never order from here again, 2 items didn't fit and you would not give me a full refund.
Was pleased with the service and shipping. Disappointed in the shape of the clothing as in the overall fit
Very nice need it in different colors but green is my favorite
Pleasant experience. Easy ordering. Fit as expected
Everyone can try chick me it is not bad at all what works for me might also work differently for someone else the experience was not bad.
I asked for a refund THREE times upon receipt then they said it was too late. I will never buy again.
It's a very tiring process to return any unwanted items and also you refused to take back poor quality wigs
The order was received in the time stated and price affordable
True to size and looks like advertised. Lightweight and print is refreshing.
Dissatisfied with the dress and the service to try and return it
I had to notify my credit card to get my money back
I am hoping this dress is delivered in the next two weeks I need it for a wedding
I was so disappointed that it took almost a month for me to get my order. I had ordered these items for a cruise but they didn't arrive until 2 weeks after I returned. I know that these items are coming from China, but the seller needs to be more upfront about the shipping timeframes.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

