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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Everything was nice fits well colors are great and very comfortable
Order came after my trip too late for vacation. Otherwise is good
J'avoue avoir commandé avec un peu d'appréhension mais tout compte fait l'expérience a été convaincante. Je recommanderais ce site à mes amies et à vous aussi. Livraison dans les délais et les modèles choisis correspondaient bien à celui présenté.
Some of the stuff don't look like the picture, and my size come up to small plus
Ordered an outfit. The pants were cut so bad and and the fit was horrendous. After several emails back and forth, customer service was not willing to let me return the outfit and just try to offer me a 30% refund. I said I just wanted to send it back for a full refund and I haven't heard from them since. No refund whatsoever, and now I'm stuck with an outfit that fits terrible and im out of the whole amount. I will never buy from ChicMe ever again.
Waited 3 weeks for acknowledgment of order. Too slow
Nothing fits, your extra large fits like a small, and the color was not right
Horrible experience, been trying to return part of my order, haven't been able to submit a ticket to do so, no one has responded to any of my emails would not recommend this website.
I am not happy with the products and I emailed the company to refund and send me a return label and she offer me 10% refine and keep the product then offer me 30% and keep the product I can't use the product I would like a full refund
Very poor paid and never got my orderThis is not right,I paid for my order almost 2 months ago,where is it?I want my money back
First time shopping with ChicMe and I was very much satisfied! Just ordered 3 more pair of the platform sneakers.
The color and patterns is not what you receive and it is shaped weird too
I love the pieces I've received but it took so long for me to receive them. I actually had to reach out to customer service to receive my items.
Beautiful and quick delivery, i love it, just like on pictures
I had the best experience and truly enjoyed my order
The shirt is cute and shipping took almost a month!
It took 24 days to get my merchandise and I was still kissing two items and have never gotten them
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

