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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,243
This company responds to reviews on average within 16 days

Instant Feedback

238,108 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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ZERO STARS
June 28, 2023

Was denied a return after receiving poorly made clothes. Terrible customer service.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2023
Nebraska
1 review
0 helpful votes
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Shipping took a long time
May 29, 2023

Took a long time to receive merchandise at least 1 month

Date of experience: May 29, 2023
California
1 review
0 helpful votes
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Do not recommend
June 28, 2023

I ordered and in 3 weeks it never got shipped or even had any kind of movement. So I ended up cancelling my order because it would not have gotten here when I needed it! It's so ridiculous that it never even got shipped or packaged in 3 weeks of order being place.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2023
New York
2 reviews
0 helpful votes
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Terrible I thought your products were true to size, but unfortunately they are not and it took too long to get my order over a month and a half!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2023
Florida
1 review
0 helpful votes
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Not what's expected
May 29, 2023

Slippers is good, material for the out was not what I expected. Didn't fit.

Date of experience: May 29, 2023
New Zealand
1 review
0 helpful votes
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Trainers
May 29, 2023

Great service quick and easy and love the colours and design

Date of experience: May 29, 2023
New York
1 review
0 helpful votes
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Scam!
June 28, 2023

Don't order from this company had to call after 4 weeks with no contact the next day I got a shipped email then a delivery receipt with no delivery never received merchandise and merchant refuses to give me my money back save your self the hassle and keep your money. Now I have to sue for a measly 250 bucks

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2023
Colorado
1 review
0 helpful votes
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Not totally happy
June 28, 2023

Easy to order. Delivery was a little long. Loved the short set but the dress did not properly fit. Also felt fabric was flimsy. Gifted it to my sister.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2023
Michigan
1 review
0 helpful votes
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Okay
June 28, 2023

One dress was sewn wrong and looks really bad. The rest of my order was ok. Took a long time to receive

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2023
California
1 review
0 helpful votes
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Hit and miss
June 28, 2023

Some outfits are exactly the way the look some are one and done! Wash it once and it's ruined.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2023
Florida
5 reviews
0 helpful votes
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Love
May 29, 2023

Wonderful product, price delivery. Love the selection of products, variety of colors

Date of experience: May 29, 2023
Florida
1 review
0 helpful votes
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Lousy deliver time!
June 28, 2023

Order two other dresses for my daughters graduation 4/28, it didn't arrive til we were leaving. For the graduation on 5/23, had to wear something else in my closet, very disappointed will never again order anything from this company ever!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2023
GB
2 reviews
0 helpful votes
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No Refunds
June 28, 2023
Updated review

I requested a refund on an outfit but was told only 14 days, having ordered a week or so before our vacation, by the time we got home they wouldn't allow a refund. I explained I had fallen sick in US and been to hospital, so not been dressing up, as planned, and going out every night, but no sympathy what so ever just 'no return after 14 days' very poor and impersonal, shan't be using them again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2023

Easy enough but didn't get price in pounds til last...
May 21, 2023
Previous review

Easy enough but didn't get price in pounds til last minute, would've liked to know price, discount etc in a currency I understood

Date of experience: April 21, 2023
South Carolina
1 review
0 helpful votes
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Awesome
May 29, 2023

Everything was nice fits well colors are great and very comfortable

Date of experience: May 29, 2023
Canada
1 review
0 helpful votes
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Amazing
May 29, 2023

Fast delivery great product looks amazing. I look forward to many additional purchases.

Date of experience: May 29, 2023
Texas
1 review
0 helpful votes
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Order late
June 28, 2023

Order came after my trip too late for vacation. Otherwise is good

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2023
France
1 review
0 helpful votes
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1er essai gagnant
May 29, 2023

J'avoue avoir commandé avec un peu d'appréhension mais tout compte fait l'expérience a été convaincante. Je recommanderais ce site à mes amies et à vous aussi. Livraison dans les délais et les modèles choisis correspondaient bien à celui présenté.

Date of experience: May 29, 2023
GB
1 review
0 helpful votes
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Some of the stuff don't look like the picture, and my size come up to small plus

Date of experience: May 29, 2023
New Jersey
1 review
0 helpful votes
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Don't Order!
June 28, 2023

Ordered an outfit. The pants were cut so bad and and the fit was horrendous. After several emails back and forth, customer service was not willing to let me return the outfit and just try to offer me a 30% refund. I said I just wanted to send it back for a full refund and I haven't heard from them since. No refund whatsoever, and now I'm stuck with an outfit that fits terrible and im out of the whole amount. I will never buy from ChicMe ever again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2023
Massachusetts
1 review
0 helpful votes
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Slow
June 28, 2023

Waited 3 weeks for acknowledgment of order. Too slow

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2023