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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Horrible when it comes to returns. Some of the clothes are amazing some not so good. They need to be more like SHEIN with returns
The returns are terrible service. Being offered a discount to keep them even if they don't fit. Paying extortionate amounts for a return so ended up selling the item to then having to order a smaller size in the hope that it fits.
Until this change's definitely won't use again. Although I love sone of the items in there
Never received any order customer service not helpful paid for items that I never received So your company made 162.24 off me!
Communication was great! Shipping could have been faster.
Do not buy a waste of your good money looks cheap and they're stretched fitting which looks horrible with cheap looking chains the chains on the picture looks great but what I got wasn't in the picture
It was easy to shop and place an order yes but it took long to receive the order. Other than that I am happy
It was satisfying on this order but I send some shoes back because they were too small I wanted a refund have not heard from you all but I will still get your product thank u
Shipping was delayed, most products were poor quality, returning is a hassle.
The item ordered came quickly with no damage. Love these jeans.
I will never buy from this company again the sizes are not true to value
Great too. Exactly as pictured. Ordered another for my friend who loved it too!
I have requested a refund twice due to not receiving my items with negative results.
The items are as cheap as the price. Fabric choice is too cheap.
The items purchased were absolutely gorgeous! The delivery time was really long close to a month.
Great experience just took forever for delivery I placed another order, I just did not like the time frame for delivery
This fit well even though it's a little long. I'm on the shorter side, though, so it's not a problem at all!
Well I'm keeping some of the items, but I did not purchase them, I had just put them on the cart but wasn't sure about buying them….I still tried them on and gave a review upon the size and the overall look.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members