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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Only received half my order. The part I did get got great
The size chart on the website is not accurate, all the pieces of clothing I bought doesn't fit. Now I can't find a return option on the website.
Terrible experience gave it away process was too difficult and involved
Very poor i have nothing else to say yah stop texting me
Easy to order, but takes longer than expected to receive product.
Fitted well and the material was lovely. Wore it to a wedding and had loads of compliments on the jumpsuit.
Average length of time for shipping. Packaged very well
5 star shopping and quick delivery! A lot of beautiful things!
Merchandise was not as expected. To receive and the items were not good quality is very disappointing.
Do you not like the material? I do not like the material.
Poor quality poor returns system customer service is slow and poor
I love you guy's clothes however you guys need to make adjustments to how long it takes for us to receive our packages
Die Sachen sind leider teilweise zu klein, daher geht manches zurück!
Order was delayed due to back order and items were to big make sure you review size chart before ordering
In the display picture it look good but when I received my items. Everything was different colors
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

