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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,220
This company responds to reviews on average within 16 days

Instant Feedback

238,012 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Janet U.
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First time ordering, and I'd never order again. The dresses didn't fit and it was a nightmare to get them to send me a return label. They didn't want to refund me and after a week or so of arguing with them they finally gave a return address. I donated the dresses and learned a lesson. Don't order from this company, they do not stand behind their products.!

Date of experience: February 5, 2025
Texas
1 review
0 helpful votes
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Clothing
January 8, 2025

Great and professional experience. No issues with my delivery.

Date of experience: December 29, 2024
Texas
1 review
0 helpful votes
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Perfect fit true size
January 8, 2025

Good quality, perfect fit, super fast shipping excellent customer service

Date of experience: December 29, 2024
GB
1 review
0 helpful votes
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Very good
January 8, 2025

Item exactly as described. Was able to track my order throughout the process

Date of experience: December 29, 2024
Australia
1 review
1 helpful vote
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Terrible experience
January 8, 2025

Ordered three dresses too small and too big tried to return and it was a horrible experience. Impossible to get your money back. Will never ever shop with ChicMe again.

Date of experience: December 28, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Florida
1 review
0 helpful votes
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Order took forever
January 8, 2025

I feel like the order took way to long to get here, it took over a month

Date of experience: December 28, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

New Jersey
1 review
1 helpful vote
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Not happy
January 6, 2025

The sweater is not what was described in the picture and is not free flowing as advertised. The neck does not fall off shoulder it is more a fitted v neck style. The sweater is overly thick and bulky. I would not purchase this if given the opportunity again! Plus it took like over 3 weeks to come — a waited disappointment!

Date of experience: December 27, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Texas
2 reviews
0 helpful votes
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Black sequence, blazer
January 6, 2025

First time buyer, popped up on my instagram like the clothes and ordered the blazer, took a while to get delivered. All in all it was good

Date of experience: February 3, 2025
Illinois
1 review
1 helpful vote
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I have spent over a month requesting information to return the items. One item has a broken zipper and all do not fit. I was going to change to a different size, but at this point, I want nothing to do with Chic Me. Every time I request info to refund they ask for SKU code, even though, I told them that the entire order needs to be returned, plus the SKU codes are listed in the email and chat thread. I guess it is a delay tatic. They offered me 10% to keep the order---NO THANK YOU. Then they offered 30%. I was clear refund me my money.

Date of experience: February 3, 2025
South Carolina
1 review
0 helpful votes
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Variety
January 4, 2025

The clothing is nice but general. I've enjoyed most products but it doesn't state if clothing is for petite, tall or short so some items are conducive to my body type although Chic tells you about the model.

Date of experience: December 25, 2024
GB
1 review
2 helpful votes
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Thanks
January 2, 2025

ChicMe it's very good brand to use as part of their product and marketing strategy. I am impressed with their products and customer support and service aswell. Thanks for your service.

Date of experience: December 23, 2024
GB
1 review
0 helpful votes
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Impressive!
December 31, 2024

I'm so pleased with my orders so much that I'd ordered again and for the same item in a different colour. Highly recommend

Date of experience: November 30, 2024
Canada
1 review
0 helpful votes
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Satisfaite
December 30, 2024

Identique à l'article, j'adore merci, arrivé à temps comme indiqué

Date of experience: November 17, 2024
Canada
1 review
0 helpful votes
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Stay away
December 27, 2024

Placed my order after 2 weeks wasn't even prepared for shipping. After asking for a refund they asked me to wait longer I had ordered a month prior to an event and wouldn't get in time.

Date of experience: November 22, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Texas
1 review
0 helpful votes
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Grey shirt
December 27, 2024

I ordered a shirt but it was actually too long and could be worn as a dress. It was also too small to even wear as a dress.

Date of experience: December 17, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

North Carolina
1 review
0 helpful votes
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On time
December 26, 2024

The experience with my order was very satisfactory. Tracking information was communicated in a timely fashion.

Date of experience: December 16, 2024
Illinois
1 review
0 helpful votes
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Took way too long to get here, 4 weeks
December 26, 2024

Probably won't shop here again cause of it taking 4 weeks to get

Date of experience: December 15, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Georgia
2 reviews
1 helpful vote
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I haven't ordered from chicken for a while. I moved to Gennessee. I noticed that I needed to change my address. I changed it in the order form twice before it took. I checked again to make sure in my order review. It went to the old address. I contacted Customer Servoce and they said,Sorry, you asked us to send it to the old address. No help, no offer of assistance, I emailed back hoping for a better outcome. Same email. Basically, sorry about your luck." No help no assistance. So I'm out the merchandise. I won't order from you again.

Date of experience: December 4, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Utah
1 review
0 helpful votes
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Santa boots
December 24, 2024

I absolutely love my boots! They are so soft and comfortable!

Date of experience: December 14, 2024
GB
1 review
0 helpful votes
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Arrived after my xmas party
December 24, 2024

Lovely dress just arrived too late for xmas party. Otherwise happy with dress

Date of experience: December 14, 2024