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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Dress pattern drew me to purchase. The material is thin and see through. Not happy with purchase
Fijn bedrijf, leuke prijzen, ook voor grotere maten
Dress arrived not a pleat to be seen looked nothing like the picture.Tried to get a returns label without any success. Won't ever use them again and will let others know of my experience. Just glad I hadn't spent a lot of money.
Achat pour lequel je suis satisfaite, 2 combi et une salopette conforme et qualitative
Délia de livraison un peu long mais il faut le prévoir 2 à 3 semaine s
Very disappointed with chic me bad material small sizing and the worst things ages to deliver then almost impossible and frustrating to try and return goods I had to send five emails just to try and get a returns label plus you have to pay returns postage I won't be ordering from chicme agsin
From the very start I was so excited thought I had found a website with nice quality clothing. My first order I spent over 80 something dollars so I ordered again. My second order came in 70 something dollars boy was I wrong equality of the second order terrible I sent all items back immediately Never received a refund and I wondered why I haven't received a refund. I started to read only to find I had to contact the company before sending because they had several addresses so I've never received a refund for the second order as of today's date I turned around and I saw these shoes. I love them getting ready for vacation. I ordered three pair the worst $65 I've ever spent I have one final payment to ChicMe And you will be delete it anyone ever asked me about your company your website I don't have to tell you what I will tell them
Product came too late, product came too late, product came too late
I love everything I bought which was lots of shoes mostly and they're awesome. I get so many great comments and people asking where I got them. Highly recommend
Found myself underwhelmed with my first order with chicme! Poor quality control on products making their way to customers!
J'ai jamais eu ma commande bizzare vous êtes rendu une compagnie qui est pas fiable pour 5 cents très dessus ou est ma commande
Great shipping takes a while but overall great service thanks
Shipping was extremely long and I think the return process is horrible.
I have two pairs of stained shoes that no one is trying to resolve this problem and I have a problem with that when I order something and it arrive to me damaged stained someone needs to do some about this not just offer me $20 for 140 dollar order I placed with this company in that's just not satisfying to me
Like the product would have thought the shipping would have been faster when I shot with. Wish I get my product faster with them then I do with you guys
Tog alldeles för lång tid för leverans! Över en månads leveranstid
Good experience received it within ten days and it fits
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

