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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Why they advertise is not what you get! Order a long sleeve top/dress n it came with 3/4 sleeves. These companies are unethical and have no integrity! Will never purchase or recommend this company!
This site is as fake as the models that wear them! I ordered a dress for a Christmas function and paid 20 $ for priority mailing! Never received a email response and when try and find a phone number i need to download an app! I don't have any more space in my phone for this and shouldn't have to do this extra step! You sure as hell took my money no problem! But to find a way to get ahold of you is a job! Don't let looks cool you! Please do not order from here ive already alerted my bank! So pathetic to scam hard working people go back to your $#*!ing country!
Hello Sara P.
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to [email protected], we will help you solve your problem.
Best regards
Still waiting on A tracking # money has been taken out of my account but can't get any response SCAM
Hello Candice c.
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to [email protected], we will help you solve your problem.
Best regards
My order was received in part, but I never received everything I ordered. I wanted to exchange a few items and received automatic responses but never was able to get an answer from a customer service agent. Their sizes are off, and their service is terrible.
Hello Spencer H.
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with your order, as it is never our intention to create inconveniences for our customers.
Please send your order number and problem to [email protected], we will help you solve your problem.
Best regards
I ordered 2 dresses from Chicn ME in the beginning of October 2018, and definitely It was my first and last experience with that company!
The first dress I received in the end of November and it was very chip quality, not as in picture, I wouldnt buy it in a store for sure! I was very disappointed...
But the 2 dress I didnt receive even for 3.5 months waiting and even now in December! Company doesn't want to return money back as asked me "wait patiently". I planed to wear dress on Christmas party but I still dont have it, and frankly speaking, Im not sure how it will look like, after seeing terrible quality of the first one...
Dont recommend trust their pictures and deal with this company at all! Save your time and energy!
Hello Kat M.，
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem （[email protected]）
Best regards
The worse company... do not order anything from this company is a scam... they stole my money and never shipped anything for me. And they refuse to give me my money back... this company is a scam pls do not order anything from
Them. Not even a one star rating this company is Garbage
Aimeeee the customer rep her service was horrible didn't help much at all
Hello Sue P.,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem （[email protected]）
Best regards
Chic me is the worst online shopping company ever. My shipment didnt arrive since 3 months, and they refused to make 100 refund. They asked us to file a complaint on a local post office. Although it's not my responsibility, but when we tried, we couldnt do that.
They have the worst support. Whatsapp team provide different and inconsistent messeges than email service.
I don't recommend anyone to deal or buy from them
Hello Bilal A，
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to [email protected], we will help you solve your problem.
Best regards
I followed the sizing chart and when goods arrived they were 10 sizes too small, couldn't even get half my arm into a sleeve. Its a farce, return shipping costs too much so i wasted $60. Will turn 2 dresses into 1 skirt myself. Will never use them again.
Hello Ms J.,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem （[email protected]）
Best regards
You heard it here - don't let the long hair/bronze skin looking ladies fool you. This stuff is absolute garbage. Even if you paid $20 for a top, it is not worth it. PS why are there no pictures of the ladies faces, just lips #weird #justsayin
Hello sharon w.,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem （[email protected]）
Best regards
Not happy that the dress took so long to come, so arrived after the time it was needed. It is also a really bad fit. Asked to return it cost $10 to return or they will refund me 20% and I dont have to return.
So I pay £45 and they will give me £9 awful and not good customer service
DONT USE
Hello Sarah G.
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to [email protected], we will help you solve your problem.
Best regards
I ordered a dress with 3 weeks to go until I needed it. I paid extra for my delivery to make sure it came on time as I appreciate that Chic me is a company abroad from where I am. After 8 days when it still said "processing" I sent them a message. Not only did it take them 2 days to reply to me but they were also the most unhelpful people I have ever spoken to. They offered me a discount code and said it would be shipped within 3-7 working days, considering I had 5 days until I needed the dress I voiced my concerns and was told the item I wanted was now out of stock as it is "popular". I was told I could pick a new dress but surely if I wanted a different dress I would have ordered a different one in the first place! I explained this and they said "can you wait for somedays?" Uhhh no; I need it by the end of the week. I have cancelled my order but wouldn't be surprised if they are difficult about refunding me. Absolutely unimpressed and will definitely not be going back.
Hello lizzie
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to [email protected], we will help you solve your problem.
Best regards
CHIC ME is the same company as CHIC DB. READ THE FINE PRINT for returning merchandise. The seller is non-responsive in returning the merchandise and you cannot return where you received the items as they state they will not give you a refund. BEWARE BUYERS. The merchandise quality IS AS CHEAP AS THE PRICE.
Hello Lynda,
Thank you for bringing this concerning issue to our attention.
Please trust us that we pay much attention to our customers’feeling, we’d like to try our best to improve our products and service to serve you better. Please continue to contact us by email, and we will try our best to solve your problem （[email protected]）
Best regards
I ordered a dress which I got almost a month later, wrong color, I tried to contact customer service and is just a nightmare they tried to blame it on me and because of that I had to pay for shipping m, not just that but they suggested to re-sale it to friends so I didn't have to pay for shipping and just buy another one from them! I mean really?! Please DO NOT BUY FROM THEM!
Hello C H.,
Thank you for bringing this concerning issue to our attention.
Please trust us that we pay much attention to our customers’feeling, we’d like to try our best to improve our products and service to serve you better. Please continue to contact us by email, and we will try our best to solve your problem （[email protected]）
Best regards
Ordered a dress beginning of November. Checked the progress of my order and nearly 3 weeks in, it was still 'processing 'I never received my dress. Dreadful customer service, they never get back to you.
NEVER trust this site.
I went hrough PayPal to get my refund. Don't let the nice clothes fool you, it probably doesn't look the same anyway. I think ChicMe copy dresses and never get the visiting right.
Never again!
Hello
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to [email protected], we will help you solve your problem.
Best regards
I order item from them the shipping information stopped in Hong Kong (being shipped to new zealand) it has sat in hong Kong for the past 10 days. The dress was for my father's wedding but it won't be here in time. I have tried to contact them several times and only recieved automated responses. I will NEVER shop there again and DONT RECOMMENDED CHICME
Hello Bethany
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to [email protected], we will help you solve your problem.
Best regards
I ordered two outfits from this site one I paid for faster delivery it said (3-5 days) the item did not arrive on time and the outfit I ordered not for faster delivery arrived before the item I paid for faster delivery.
The website help does not help the told me 5-7 working days even thou I had paid for 3-5 days.
I am trying to get refund but they don't seem to give an address to send back too.
Both outfits were of poor material nothing like the photo or description.
I advise anybody to not use or order from this site!
Hello Kelly,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem （[email protected]）
Best regards
Item took ages to come. The quality was very poor. The sizes quoted on their website were way out. I ordered a M/L which it says is 16/18. I am a size 14 and couldn't even get it on! Tried to return, but they would't pay shipping, which would have been £10 so not worth it. Their best offer was 30% but when the refund came through it was only 20%! Will be arguing that one!
DO NOT TOUCH THIS COMPANY.
Hello S N.,
Thank you for bringing this concerning issue to our attention.
Please trust us that we pay much attention to our customers’feeling, we’d like to try our best to improve our products and service to serve you better. Please continue to contact us by email, and we will try our best to solve your problem （[email protected]）
Best regards
The quality wasnt the beat but for one party dress was great looked same as in picture so thats a plus
I received a top that took 12 days to come when stated it would only take 3-5 working days. The quality of the top was terrible and it looked nothing like the picture on the website. I would never order from them again!
Hello Karen，
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to [email protected], we will help you solve your problem.
Best regards
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello A W.
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem （[email protected]）
Best regards