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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I placed an order more than a month ago. I keep contacting Chicme through email they promise to get it shipped but till now haven't seen any tracking number. I know with Covid-19 shipping can be slow but if you know it will take that long maybe dont accept orders. Now im getting anxious over my orders but no one seems to be helping
I saw beautiful t-shirt and dress in the app. However, after reading reviews here, I am really frightened to put my order. I don't know what to do? My wife really likes them and wishes to have them badly.
I never got my mask but You got you Mother Vucken money it has been 2 mouths now it don't even have a tracking number
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
I use the website a lot to facilitate my clothing purchases, I love visiting this site. If there is a problem, but when there is, it fixes it quickly. I love how fast the products arrive once I have placed the order!
I placed 2 orders with this company more then 6 weeks ago I never received them, no one answers the customer service line it just rings and rings! And let's forget emailing them that's another project! I am currently in contact with my credit card company hoping my card will be refunded!
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please check and reply to us?
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon
I still haven't got my first package but I got my second package they want email me back nothing they are a scam I spent over 80 dollars and ordered over a month ago and still haven't received nothing.
Don't order from this place and there expensive for no reason.
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please check and reply to us?
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
Clothes run small. They do not give you the information to return them.Do not order ANYTHING from this company. They give you a phone number that no one ever answers.
Hello
Thank you for writing this review and letting us know! We are very sorry to hear that you had such an unfortunate experience with the size of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website. Please send your order number to [email protected], we will help you solve your problem.
Best regards
SCAMthey don't deliver your orders and will LIE and say it's stuck in US customs. They also have another alias company called FASHGIRL. Will keep sending you FAKE tracking numbers for FEDEX that have no updates! BUYER BEWARE! I ORDERED FROM both Chic Me and FASHGIRL using different emails. I received same exact response from both companies from someone named Cynthia. It's a SCAM. And y'all bet not respond under this asking me to email your FAKE CUSTOMER EMAIL! Stop playing with ppl money for very bad things fall upon you!
Ordered face masks on 4/19/2020. Have not received items 1 month later! (5/20/2020). Sent from China. No response when emailed. I saw advertisement on my instagram feed. Liked style of face coverings. They take the money fast, but don't deliver the product. DO NOT USE THIS COMPANY!
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please check and reply to us?
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
I order some things from this company over a month ago and I still have not received my orders i have sent multiple emails to them and still have not got a answers on where my items are good luck to anyone ordering from this site expect a delay...
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please check and reply to us?
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
I still have not received my shirt
1. I order my shirt about a month and a haft
2. Email the company, ohh ur items are in your country that was 13 almost 14 days ago wtf
Email them no reply back, I need my refund.
Scam!
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please check and reply to us?
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
If anyone has called the (one-eight- one -six-five-four-eight-two-eight-eight-zero) from "Sandra" review. The refund policy is so shady and disturbing. I called yesterday 5/18/2020 to track down my package from "ChicMe" and I spoke with a gentleman by the name of carry with an indian accent he said my package was damaged and that he can issue me a refund. He asked if I had a computer or laptop in front of me I thought he was going to email me a form to fill out but instead I download this software called "teamvision" and this let him have full access to my computer and he took it upon himself to fill out the forms and at one point my computer screen blank I had to control over my computer I didn't know what he was doing I do have personal information on my computer so I don't know if any of my files have been compromised. I didn't have a good feeling at all out this, so I changed e-mail and password on everything and canceled my debit card and asked to a new one from the bank. If you call just be careful with your personal information. I still haven't gotten a cancellation e-mail or my refund.
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please check and reply to us?
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
I placed an order for a mask! It is now may 20 it's been several weeks! Still no item!
This appears to be a scam!
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please check and reply to us?
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
An order was placed with Chic Me on April the 14th and then cancelled within an hour for $538. And I have went throu the proper step to cancel the order and request for refund. I have been reaching out to Chic Me every other day asking about my refund. They first said it would take 7-10 then 7-14 and then 7-45 day for refund. I can only communicate with them by messagager via facebook. They have messaged me saying the fundes has been sent but yet not showing anything in my account/visa. Can someone give me guidance in getting my refund from these people? HELP PLEASE.
Hello Dianna S.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
Horrible, been sitting and waiting for the warehouse to ship out order. Cant call anyone because no one answers.
Hello Marion M.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
Honestly the dress from Chicme was beautiful... I got so many compliments. I probably could of went with a size smaller. Worth the money. Only thing is the straps were a little long. I just cut them and stitches them shorter and this is now my favorite dress to wear out. Will buy again from Chicme!
It's been 15 days since I bought 8 items from chicme, they sent me only one and they never ship the 7 others. I sent them emails, no answer and trying to chat with them, they just tell me that my items will be shipped tomorrow and nothing is ever done. I am just worried because for the past of 3 days when I give my name on the chat, I am automatically offline. I'm asking why they did not ship them all to me instead of sending only one?
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please check and reply to us?
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
I tried to get in contact with this company for the past few days their web site is horrible, I ordered a dress which I really like I wanted to get it in another size you can't even go in and change the size their site is just horrible
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please check and reply to us?
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
Upon opening package, the terrible smell that came from the dress and evidence that it was packed wet inside the bag. Emailed company and put claim in through PayPal for refund and resolution. Time limits expired and no resolution even though package was mailed back. I'm out $32
Hello Kevin F.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
This site will take your money, then take two weeks to say they shipped your item, which you will never receive. I've emailed them three times with no response. Its time to report them to my bank and have them deal with the shaddy scam artists.
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please check and reply to us?
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.