Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was hesitate to order online. Shipping was relatively fast and the products I received were just like the picture and sizing was on point. I will order from ChicMe again.
I tried to get a label to return some items and they refused and told me each item would have a $10 restocking fee, but keep in mind, would not send a return label, and told me I would have to send back on my dollar, but their terms and conditions said you can't do that they will refuse the return. Items were not as appeared in pictures or the material they were made of. I'm having to pay for merchandise that doesn't fit or look like what I thought I was ordering. I did review their terms and conditions before ordering and none of this was mentioned.I disputed this transaction twice and was told I did get the correct merchandise, not true. I will tell all my friends NEVER to order from this company. Shein is a much better choice and better company.
It took forever to get my order, ChicMe had cancelled the order without my permission and days later after I fussed, I received my order! Not ordering again from ChicMe
Some items were good and fit well others came broke and uncomfortable
Terrible company
Poor quality
Appalling customer service
VERY DISAPPOINTING
Will never use again.
AVOID
If you are not positive you will love item, don't order. It's nearly impossible to return and is definitively not true to US sizes and material is substandard.
Very hard to get a refund, then they only give you a partial refund. Didn't realise this was a Chinese company. Goods took weeks to arrive. Steer clear, purchase from them at your own risk and be prepared to fight for a partial refund as that is all you get.
Okay I didn't like that it was lost then it was found so I don't know about ordering from this site again I might I don't know
Too small, requested to return within parameters offered 30% refund only.
C'est du très beau linge à moindre prix. J'ai acheté d'autres vêtements et je suis très satisfaite.
Horrible and disgusting refuse to give refunds hard time getting through to so call company and took for ever to receive
Shopping was easy but I feel clothes are altered in pictures to look a certain way that is not how they actually are. I'm disappointed and this is why I miss malls in our area. Probably won't be buying anything else here. I tried.
All of my orders I have been satisfied except when I order them to big, I never send them back I just ordered a side down.
So far my shopping experience has been stellar.
So all I have bought I love. Everything comes in a timely fashion.
Shipping speed ridiculous. Clothes are great but can't wait that long for clothes
Products took a long time to arrive and then they was wayyyy to small and the fabric was see through and customer service is diabolical. I'm still waiting for my refund over a month later
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

