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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,180
This company responds to reviews on average within 16 days

Instant Feedback

237,891 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Nice products
July 14, 2023

I was hesitate to order online. Shipping was relatively fast and the products I received were just like the picture and sizing was on point. I will order from ChicMe again.

Date of experience: July 13, 2023
Alabama
1 review
0 helpful votes
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Worst experience ever
August 12, 2023

I tried to get a label to return some items and they refused and told me each item would have a $10 restocking fee, but keep in mind, would not send a return label, and told me I would have to send back on my dollar, but their terms and conditions said you can't do that they will refuse the return. Items were not as appeared in pictures or the material they were made of. I'm having to pay for merchandise that doesn't fit or look like what I thought I was ordering. I did review their terms and conditions before ordering and none of this was mentioned.I disputed this transaction twice and was told I did get the correct merchandise, not true. I will tell all my friends NEVER to order from this company. Shein is a much better choice and better company.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2023
Texas
1 review
0 helpful votes
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Shipping Is Ridiculous
August 12, 2023

It took forever to get my order, ChicMe had cancelled the order without my permission and days later after I fussed, I received my order! Not ordering again from ChicMe

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2023
GB
1 review
0 helpful votes
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Great products
July 13, 2023

Great experience great outfits true to size and great price

Date of experience: July 13, 2023
Louisiana
1 review
0 helpful votes
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Never been let down
July 13, 2023

My experience with ordering clothes has been seamless

Date of experience: July 13, 2023
GB
1 review
0 helpful votes
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$#*!
August 12, 2023

Terrible, terrible terrible terrible Terrible absolute crap

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2023
GB
1 review
0 helpful votes
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Some good some bad
July 13, 2023

Some items were good and fit well others came broke and uncomfortable

Date of experience: July 13, 2023
GB
1 review
0 helpful votes
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Terrible
August 12, 2023

Terrible company
Poor quality
Appalling customer service
VERY DISAPPOINTING
Will never use again.

AVOID

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2023
Ohio
1 review
0 helpful votes
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Beware
August 12, 2023

If you are not positive you will love item, don't order. It's nearly impossible to return and is definitively not true to US sizes and material is substandard.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2023
GB
1 review
0 helpful votes
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Awful,simply awful.
August 12, 2023

Very hard to get a refund, then they only give you a partial refund. Didn't realise this was a Chinese company. Goods took weeks to arrive. Steer clear, purchase from them at your own risk and be prepared to fight for a partial refund as that is all you get.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2023
Georgia
1 review
0 helpful votes
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No need
August 12, 2023

Okay I didn't like that it was lost then it was found so I don't know about ordering from this site again I might I don't know

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2023
Texas
1 review
0 helpful votes
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Does not fit
August 12, 2023

Too small, requested to return within parameters offered 30% refund only.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2023
Canada
1 review
0 helpful votes
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Beau linge
July 13, 2023

C'est du très beau linge à moindre prix. J'ai acheté d'autres vêtements et je suis très satisfaite.

Date of experience: July 13, 2023
Texas
1 review
0 helpful votes
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Horrible and disgusting refuse to give refunds hard time getting through to so call company and took for ever to receive

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2023
New York
1 review
0 helpful votes
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Hopeful but unhappy shopper
August 12, 2023

Shopping was easy but I feel clothes are altered in pictures to look a certain way that is not how they actually are. I'm disappointed and this is why I miss malls in our area. Probably won't be buying anything else here. I tried.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2023
Illinois
1 review
0 helpful votes
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I love my dress
July 13, 2023
Updated review

All of my orders I have been satisfied except when I order them to big, I never send them back I just ordered a side down.

Date of experience: July 13, 2023

It's been great thus far!
June 13, 2023
Previous review

It's been great thus far!

Date of experience: June 13, 2023

So far my shopping experience has been stellar
May 25, 2023
Previous review

So far my shopping experience has been stellar.

Date of experience: May 25, 2023

Received
April 20, 2023
Previous review

So all I have bought I love. Everything comes in a timely fashion.

Date of experience: April 20, 2023
Iowa
1 review
0 helpful votes
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Shipping speed ridiculous. Clothes are great but can't wait that long for clothes

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2023
GB
1 review
0 helpful votes
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Terrible customer service
August 12, 2023

Products took a long time to arrive and then they was wayyyy to small and the fabric was see through and customer service is diabolical. I'm still waiting for my refund over a month later

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2023
Florida
1 review
0 helpful votes
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Muy mala calidad
August 12, 2023

Pésimo pésimo pésimo no ajusta la talla es muy grande

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2023
Texas
1 review
0 helpful votes
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Purchase
August 12, 2023

The outfits were too small and did not fit my body well.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2023