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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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One of the item's size was described as one size (fits all)so i ordered it thinking that maybe it is stretchable and fits me but on recieving my order i found that its not streachable and actually it is xs while i am size large which was really disappointing. When i checked the return policy my item is not returnable or refundable as it is a lingerie which means my money and wait time is all wasted.
Good on getting them on time. Not to happy with the material more for the summer time.
It takes about a month to receive your purchase but you can get good quality for the price
I was not sure how good the clothes would fit or how good the material would be. No regrets especially for the price point
Poor all around. I never received confirmation that my order was made. Only that money was taken from my account. Had no way to track my order because I didn't receive an order number. Now the return procedure is going to be a hassle. Not a company I would do business with again.
Honestly I wish I could of got my outfit in XS but that wasn't an option. Besides that no complaints my daughter fit it perfect
Very well managed clothing website beautiful clothes and delivery is fast
La verdad ya 2 veces que compré y no me llegó mi pedido pienso qué esto no está bien
The items I order were lovely a good quality the only thing was it takes time I think it was over 3 weeks to come but loved my items be
Ordered a handful of products and one item was wearable the another was too small but salvageable. The rest were completely unwearable and I cancelled the final item which hadn't even been processed weeks after ordering it. I would order again if I didn't have to pay the return shipping fee which was £12 on a £30 order so feel like it's not worth taking a risk when the sizing is so wrong and the material was very poor for the price.
Little feedback on order, but lots of advertising spam
I was thinking the necklace and the chain came with the product
I was new to the website and a bit uncertain until my shoes arrived they kept me updated the delivery was quick and the shoes were accurate to the pictures
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

