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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I was disappointed that the dress was longer than it appeared in the ad, and the sizes run large. I ordered a medium and it was a little big.
I ordered this beautiful pajama set in grey. The material is exquisite. I had to return. I reordered a purple set 2 sizes larger. When it finally came I tried it on again. I swear this pajama set was just like the size, small. I'm going to have to return them. I still want a pair they are so exquisite!
Not what I expected, buttons were not aligned properly on the bottom- they were crooked
Do not believe on the pictures. What I received is a totally different item. The size is also wrong, the quality of the set is cheap and the generally not as described at all. Could describe it more like a scam. Only good thing is the customer service. After receiving my review offered me directly a 20% refund.
The dress i bought does'nt look like the one appeared online
The shirts I got were nothing like the ones picture. I will never buy from this company again. You take full advantage of people & that's not my mo
My wife loves everything I get her from chic me. I limove how seXy she looks.
I didn't receive another top I had order. Wondering when I will get that package.
I did not have a good experience with this site as what I bought was not what I received in the mail.
Beautiful tops. But items are small. Not true to size
I liked the dress on first sight but was worried about ordering from a new website. I was tempted and ordered the item anyway but expected a long wait for delivery. This was not the case, the dress arrived within days and was of a decent fabric and fitted.
Late delivery, small size was big, and color in picture look opaque but it is very shiny
I need outfits for a shoot I'm doing and came upon the website. The prices are good. Shipping took about 3 weeks, the sizes (small) fit me a little big so I'll probably have to get them taken in. The quality of the red dress I ordered is not as good of quality as shown in the photos, but for the price I guess it works
There is no better process to return. The whatapp process is dissapointing and comunication does not favor US time zone. I still do not know where to send my returns.
Smallest size they had was a small bit it was still loose.
I feel like I wasted my time. I ordered 4 things and only keeping one. In my opinion, it's very poor quality. I don't know yet how easy it will be to return the clothes.
Product and price is great but took a month to get my order. For that I would rather pay a little more and order elsewhere. I won't be ordering from here again. 1month ++ shipping is just ridiculous
I bought from here many times unfortunately the tops were very small and fitted, so had to return
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

