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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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One top was two sizes smaller then the other yet both supposed to b the same size? Both stubby products but sizing was way off!
Quick delivery. Awesome quality. Husband loves it. The fabric is softer than expected.
I purchased a skirt and tshirt set. Only to receive the skirt. I didn't recieve the top. I think it was pretty pricey for only a skirt without a top. Very disappointed. But the skirt is gorgeous. And that's what got my attention. So I'm partially satisfied.
Cheap material and the size ended up being smaller then expected im a large and ordered lingerie from another site usually don't have a problem when ordering a large however this was more like a medium.
Found what I was looking for and it is exactly what I wanted
Delivery was swift without tracking info for the bodycon. The ruffled dress was a bit longer with some tracking info.
Fun to look at options and ideas on what to wear this summer! Plus needed a new wardrobe options!
Ordered awhile ago online. Thought qould be great. Its not. Wrong items. Wrong sizes. Missing half of order.
Delicious items. I can hardly wait to get my wife in this one.
Delicious items. I can hardly wait to get my wife in this one.
Too small need to exchange I've reached out to you guys several times and no answer
Frustrating because I cannot sign in. The system is rejecting my email address.
Frustrating because I cannot sign in. The system is rejecting my email address.
The top looked beautiful online, but I didn't like it. The material is like nylon and the sleeves are enormously long. I want to return it but not sure how
Products of poor quality, size information is wrong, delivery took more than two weeks
Not happy with the Tshirt i Purchased the silk screen picture looks Faded, washed out. The picture color is not drak like the picture on your web site. I will not be ordering from you again.
Great products easy viewing just want earlier delivery as payed extra assumed 2-3 days
Forever hopeful
Roger
Great products easy viewing just want earlier delivery as payed extra assumed 2-3 days
Forever hopeful
Roger
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

