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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,264
This company responds to reviews on average within 16 days

Instant Feedback

238,220 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Love
June 6, 2021
Updated review

Love the stuff. It compliments my style. Cant wait to get them. Wish my stuff would get here very, very fast.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2021

Love the stuff
June 5, 2021
Previous review

Love the stuff

Date of experience: May 6, 2021
Minnesota
1 review
1 helpful vote
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Horrible
June 6, 2021

The close that I ordered are horrible. I ordered size small all of the close are to big and the material is cheap and the clothes look better online. Will never shop here again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2021
France
1 review
0 helpful votes
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Chic
June 6, 2021

Délai réception, ensemble reçu à moitié.
Pantalon mais pas le top.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2021
Pennsylvania
1 review
1 helpful vote
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Cheap
June 6, 2021
Updated review

Terrible cheaply made clothing. Walmart sells better quality...

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2021

Good
March 30, 2021
Previous review

Good

Date of experience: March 29, 2021
Florida
1 review
0 helpful votes
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Could of been nicer
May 7, 2021

Took forever to get here and poor quality materials.

Date of experience: May 6, 2021
New Jersey
1 review
0 helpful votes
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Love my items I purchased and can't wait to wear them.

Date of experience: May 6, 2021
New York
1 review
1 helpful vote
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Most Clothes aren't like site. Quality bad! I spent $300 on clothes and what a waste. One bathing suit wasn't even what I ordered. A bra was supposed to come in a pack of two n only came one. I was supposed to get a refund on a item out of stock and never received it. I rather shop from forever 21 and HnM where there quality is so much better than this site. I am still receiving items I ordered in late March. And still till this day haven't received all of my order. Never again! A disaster!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2021
Washington
1 review
0 helpful votes
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Terrible Shipping
June 5, 2021

Shipping took a total of a month and a half to get everything. I planned the purchases with 2-3 weeks of buffer time but it didn't matter since it took 5.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2021
Canada
1 review
0 helpful votes
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Happy now
May 6, 2021
Updated review

I did not like the fact you took my credit card info twice in different parts of the purchase. Also when I click on an item to view it then go back it's way back to the top of the page instead of where I was on the page. Now that you have communicated with me I'm happy I made this purchase.

Date of experience: May 6, 2021

I did not like the fact you took my credit card info...
May 30, 2021
Previous review

I did not like the fact you took my credit card info twice in different parts of the purchase. Also when I click on an item to view it then go back it's way back to the top of the page instead of where I was on the page.

Date of experience: April 29, 2021
California
1 review
0 helpful votes
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Excellent
May 6, 2021
Updated review

No issues, all was perfect. Item was as Dia robed. It was a gift and wife liked very much. Will buy again in the near future.

Date of experience: May 6, 2021

No issues
April 5, 2021
Previous review

No issues

Date of experience: April 5, 2021
Texas
1 review
0 helpful votes
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Impressed with ship time
May 5, 2021

I was a little skeptical about pushing that pay now button, however I received my items in two shipments within a month, and a follow up to make sure I had received them. I DID NOT however receive the correct item for the white print shirt I purchased, instead getting a plain white shirt. It went with the newspaper print shirt, but it was not what I ordered. Not sure what happened there or how to file a complaint

Date of experience: May 5, 2021
Florida
1 review
0 helpful votes
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Great!
May 5, 2021

I was nervous because this is the first time buying in chicme, so I was thinking that maybe the product it was not going to be nice so guess what? When received the package with my product it was awesome I love it!

Date of experience: May 5, 2021
Canada
2 reviews
0 helpful votes
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Meeeh not really impressed
June 4, 2021
Updated review

Ok was disappointed when dress XL is more like a medium

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2021

Easy
March 28, 2021
Previous review

Easy

Date of experience: March 27, 2021
Pennsylvania
1 review
0 helpful votes
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Took a While
June 3, 2021

My order took longer than expected. My order wasn't that bad. Out of two things, one was good. However, I don't think that I will be ordering from here anymore.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2021
Missouri
1 review
0 helpful votes
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Somewhat disappointed
June 3, 2021

I was very disappointed that two months past by before i received any of my merchandise.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2021
GB
1 review
0 helpful votes
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A sizeable wait but worth it
May 4, 2021

The delivery took a while, but the tracking they offered kept me updated and when the product arrived I was satisfied with it!

Date of experience: May 4, 2021
Georgia
1 review
3 helpful votes
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Don't waste your money!
June 3, 2021

Chic me processing time is 3-7 days. I've had for it orders sitting, one of them goes back by weeks in processing. Mainly because shipping takes almost a month to get here. I don't know what has happened to this business but the customer service is poor! Very poor! I've reached out several times regarding this problem and i keep getting the same generic answer like it is an automated system. Save your money unless your willing to wait several months for your product! And be ignored by customer service!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2021
California
1 review
0 helpful votes
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Bad quality
June 3, 2021

Not a very good experience. I bought this dress for over $42.00 and can't find where I can get a refund to send the dress back. So disappointed. I reached out to the company and haven't got a return email.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 3, 2021
Mississippi
1 review
0 helpful votes
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Don't order anything
June 2, 2021

Horrible experience. It took a month or so to get here. It was way too small, the fabric is paper thin and bad quality. Never again will I order.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 3, 2021
Tennessee
1 review
0 helpful votes
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Terrible Experience
May 3, 2021

I have never had such poor customer experience. I placed my order on May 3 and here it is June 13 and still not received my order. I have been in contact with the support team and still haven't gotten anywhere. I asked for a refund( after 3 weeks) before my order was ever shipped and was told it was about to be sent to Fed Ex and they could not refund my order. Then as I wait a couple more weeks and the package and still no package. At this point i am cutting my loss and just know better to ever shop with ChicMe again. Safe your self the frustration.

Date of experience: May 3, 2021