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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
grey stargrey stargrey stargrey stargrey star

Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,264
This company responds to reviews on average within 16 days

Instant Feedback

238,221 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Jump suit
May 13, 2021

Received order 2 days ago but not yet tried but satisfied with quality

Date of experience: May 13, 2021
Australia
1 review
0 helpful votes
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Idk
May 13, 2021

Took quite a while to get it but still good quality and good looking

Date of experience: May 13, 2021
GB
1 review
1 helpful vote
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Fully recommend
May 13, 2021
Updated review

Enjoyed browsing lots of wonderful designs, easy to use, phone app works brilliant.
Delivery to the UK does take a while but very much worth the extra wait. Feel secure in my purchase and all outfits were tailored well. Buy with confidence. Will be ordering more. 100%recommended

Date of experience: May 13, 2021

Enjoyed browsing, easy to use and lots of choice
April 8, 2021
Previous review

Enjoyed browsing, easy to use and lots of choice

Date of experience: April 8, 2021
Connecticut
1 review
1 helpful vote
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50/50 satisfied
June 12, 2021

I think your customer service reps are kind, helpful and great. Some items look just like the picture and some dont. Its 50/50, and the items took a month to get to me. Not complaining about the time really because of the pandemic but I felt like I should have been told that when ordering. Returning the items im not satisfied with after speaking to a representative and hopefully the refund wont take as long as the delivery. Thanks

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2021
Canada
2 reviews
0 helpful votes
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Good store, affordable clothing
May 12, 2021

Great clothes for the price, still waiting for one item.

Date of experience: May 11, 2021
Turkiye
2 reviews
0 helpful votes
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شركة رائعة في مجال التسويق الالكتروني والعمعلو طريق الانترنت وادعو كافة فئات المجتمع للتعرف على طبيعة عملها

Date of experience: May 11, 2021
Florida
1 review
0 helpful votes
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Great I love the product
May 11, 2021
Updated review

The experience was great. I love the appearance and the quality of the clothing received. I wish I had an idea prior to size, but other than that it was great.

Date of experience: May 11, 2021

Loved the website
March 26, 2021
Previous review

Loved the website

Date of experience: March 26, 2021
New York
1 review
0 helpful votes
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Seam wrong
June 9, 2021

Got the leggings in a timely manner they were of good material but seam was stitched wrong.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2021
GB
1 review
0 helpful votes
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Brilliant site
May 10, 2021

Hi I usually buy at least a couple of items a month from this company all of their tops are original nice and true to the size I order

Date of experience: May 10, 2021
Florida
1 review
0 helpful votes
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Some items
June 9, 2021
Updated review

Some items are good, some are not. Sizes are correct. Material is okay

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2021

Beautiful stuff
April 3, 2021
Previous review

Beautiful stuff

Date of experience: April 3, 2021
Mexico
1 review
0 helpful votes
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TENGO DUDA SI ME INCLUYERON MIS CUATRO PRENDASME...
May 8, 2021
Updated review

TENGO DUDA SI ME INCLUYERON MIS CUATRO PRENDAS
ME FALTA UNA
CREO QUE NO LA COBRARON

Date of experience: May 8, 2021

TENGO DUDA SI ME INCLUYERON MIS CUATRO PRENDASME...
March 20, 2021
Previous review

TENGO DUDA SI ME INCLUYERON MIS CUATRO PRENDAS
ME FALTA UNA
CREO QUE NO LA COBRARON

Date of experience: March 20, 2021
Minnesota
1 review
1 helpful vote
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I place my order, 5 items in March 2021. Got 3 of the 5 items. It's May, and STILL have not received the sneakers and jogging suit. Can't get a response from customer service. You were quick to get the payment, but won't send my merchandise. Very shady. Never buy anything from this company again!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2021
Texas
1 review
0 helpful votes
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Chicme swimsuit review
May 8, 2021

The processing took forever but once the item was shipped it came pretty fast.

Date of experience: May 8, 2021
Illinois
1 review
0 helpful votes
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Comfy
May 8, 2021

Comfy, everything fit and It looked great! Order took a little longer, but customer service kept in contact!

Date of experience: May 8, 2021
Indiana
1 review
0 helpful votes
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I notice item ordered earlier and returned is now in larger sizes.

Date of experience: May 7, 2021
Georgia
1 review
0 helpful votes
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Review
June 7, 2021

It took too long on pants delivery. I hated the long wait.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2021
Georgia
1 review
0 helpful votes
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Very Disappointed!
June 7, 2021

I ordered a pair of shoes on 4/16 and they were scheduled to be delivered today 5/7 and according to the FedEx website they were delivered at 4:33 pm, but I never received them and I was home until 6 pm. I called FedEx and the gentleman said that because the cheapest shipment option was selected he could not file a claim and that I would have to go through Chic Me directly. I have been trying to speak with someone for the past 2 hours and my chat keeps getting disconnected and isn't allowing me the option to reconnect. At one point the virtual customer rep gave me someone else's tracking number and told me that mine was still in transit. I live in GA that tracking was going to PA. I am very disappointed with my first experience and I'll never order from them again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2021
California
1 review
1 helpful vote
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Clothes were falsely advertised
June 6, 2021

Looked promising but when the clothes came they didn't look anything like the pictures on the website and were cheaply made

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2021
Michigan
1 review
0 helpful votes
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Pour Quality
June 6, 2021

I ordered 6 items from this company. It took over a month to arrive and when I did nothing fit to three measurements provided. I ordered XL in everything based on the sizes listed and everything looked like a small whennit arrived. I also ordered what I thought were jeans but they were some type of very thin spandex see-through pants that were very pour quality. I would not recommend ordering anything from this company if you value your money.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2021
Italy
1 review
0 helpful votes
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Perfetto
May 7, 2021

Venditore molto affidabile e veloce... arrivati in anticipo... consigliato++++

Date of experience: May 7, 2021