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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The items are great styles but TOTALLY incorrect sizing. I've ordered so many stylish items but can never wear them.
Not true to size, cut much smaller. Doesn't look like the quality in the pictures.
Cheap material, look so cheap, super oversize. I hate everything about it. To the point i place the dress in the garbage.
My order took to long to deliver and I never received by shoes.
It was good thank you for the purchase and I will shop soon
Great items but took so long to come that i did not have these items in time for my trip... I was fairly upset
You get what you pay for, some items were cheaper quality and some were amazing
I can wear anything I need to return all the outfits.
Did not received all items... too long to arrive...
The dresses I purchased were a slippery see through material. Huge in size, loose strings everywhere. Went straight to the donation box.
Great I'll shop again because it came in a timely manner
I ordered these items in early April for a Mother's Day (5/9) outing but they didn't arrive until after the day passed.
The dress is tiny, not an XL. And, I don't know how to return it.
Cheap material, doesn't look like the pic at all, unless you're blind. Waste of money, in my opinion.
Overall it was a great experience, the only downfall is how long it took to receive. It took 6 weeks to get.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

