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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Absolutely loved itI got a red rose dress for my granddaughter and it was beautiful fits perfect good quality
It took over a month to get my order. And what i really wanted did not get that.
Easy, painless, all around good experience. It looked so good when I tried it on
Easy, painless, all around good experience
The delivery time was good. But the quality not very good.
Company's return policy is ridiculous. I will never by from this company again.
Easy to order, took a while to arrive, colour was as stated lovely fit
My jumpsuit is pretty exactly like the picture. If fits me perfectly and is the perfect size
Efficient. Delivered on time as stated :). Quality bathing suits. True to size.
I feel like i was robbed of my money the item is horrible
Cheap clothing, doesn't match picture online, shipping took over a month! Beware!
The item received looks nothing like the item in the picture. This is my final purchase with this vendor.
Unfortunately I had to return three items because I could not fit the clothing. I was able to keep two items. Overall your company have very nice clothes.
Thank You
La blusa no era como la de la foto y la tela muy corriente no esperaba eso
The delivery took 1 month, I didn't receive all the products. The refund of the money wasn't complete. The only good after all was only the support that at least they were responding soon and they were polite.
My experience has been good so far. Products arrived quickly.
It is adorable. I am pleased at the style and quality.
Some sizes fit exactly (or better) than shown in pictures, others were way too tight for even the largest sizes listed
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

