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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Beautiful clothing. Fast shipping. Thank you great experience. Will be reordering more.
Takes to long to ship out simple things like panties. It tells me you do not have them in your warehouse at all.
Takes to long to ship out simple things like panties. It tells me you do not have them in your warehouse at all.
Love your clothes but some of the items are not the true size?
Not good! My items were delivered 5 weeks later and quality and sizing was off.
It was a nice skirt as shown but bucklet was broken to tie in around thigh, it took forever to come atleast 5 weeks so plan accordingly if you have plans to wear it
Order took FOREVER to get here & nothing fits... they don't want to return offered me to keep & refund 20% WTF
FAVORABLE, AUNQUE EL TIEMPO DE ENTREGA ES MUY LARGO
Will not last after 2 washes! The material sucks and the quality is not favorable.
Bien que les vêtements soient de bonne qualité la livraison a été assez longue
Cute stuff, but you get what you pay for. Odd fitting, too short, I probably won't be able to wear anything that I bought outside of the house! Could be because I'm taller? Overall I will not purchase from them again.
Nice products, nice fashions. It came in a nice package. However, it was very slow shipping!
Very easy to choose and buy. Shipping took longer than expected.
It took over four weeks for me to receive the dress which I do like but I've missed out on a big event to let it shine.
Shipping costs are very high for this website the top was /is nice (print) but the fabric is poor so it's neither silky nor flowing!
Shipping costs are very high for this website
Easy to order, yet hard to find customer service and the orders took more than a month to be delivered
Very cute stuff. I got worried when I could not find the tracking info after I ordered it. I thought order was canceled. I was not sure it was a scam. But it's all REALLY cute and I will order more items
I purchased a swimsuit from Chic Me. Upon receiving this item I immediately saw long strands of threads all over the item. In particular it looked like the label and waist strap had been sewed on at the last moment…or after the fact…and were sewn very poorly. It almost looked like it was done by hand. As I stated there were 1 inch long strands of thread and the yellow waist tie was not secured properly on one side. One of the shoulder seams on the cover up was ripped as well. Quality control seems to be severely lacking in this sale. This was my first time purchasing with Chic Me but I certainly cannot say that I was impressed. Lastly, the swimsuit came with hook clasps in the crotch area…I have never seen this for a swimsuit and was highly confused.
Easy order, waiting for the blouse.
Order was easy. A little long waiting time.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

