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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,353
This company responds to reviews on average within 18 days

Instant Feedback

238,538 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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No order received.
June 23, 2021

I placed an order on April 26th, 2021 for some shoes for my birthday which was May 15th 2021. The site advises that it can take 4-7 days to process the order and then it will ship out... it has now been almost a month and the last update to my order shows:

Apr 29,2021 13:12:39 【Guangzhou】 Warehouse Order awaiting for packaging
Apr 28,2021 13:12:39 【Guangzhou】 Warehouse Order confirmed and awaiting for picking
Apr 26,2021 14:16:22 【Guangzhou】 Warehouse Order waiting for comfirm
Apr 26,2021 14:1: 35 【Guangzhou】 Warehouse Order paid successfully
Apr 26,2021 14:1: 34 【Guangzhou】 Warehouse Order submitted

I am livid! My order is stuck in this whatever pending/ processing stage and has not even shipped. I reached out to Chic Me on 05/11/21 to see if my shoes would be here before my birthday like the site's shipping/processing advised they would and I was advised the items in my order were not even in stock and to give them 5-7 days. Their exact words:

"Hello, ​ Due to a spike in demand, the item(s) you ordered, is still in processing. We expect the item to be restocked within 5-7 business days. Your order will be shipped at that time. Customer Service - Cindy"

At this point 5-7 days has again passed. We are on week 4. I would just like a refund. I am LIVID..

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2021
Alabama
1 review
0 helpful votes
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Would recommend
May 24, 2021

I would recommend them on buying your next pair of leggings. I love mine and so does my husband.

Date of experience: May 24, 2021
California
1 review
0 helpful votes
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Bernard gonzalez
June 23, 2021

I have not received the products I ordered more than a month ago.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2021
Indiana
1 review
0 helpful votes
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Would do business again
May 24, 2021

Seller communicated and received item as described.

Date of experience: May 24, 2021
California
1 review
0 helpful votes
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Poor quality
June 23, 2021

Cheap quality. Nothing fitted well. Some dresses were too tight on me and some were bigger. The sizes were off

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2021
Maryland
1 review
0 helpful votes
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Nothing like the picture
June 23, 2021

First, it took 6 weeks to get my order. I was anxious to get it open to try it on, but just from opening and feeling the fabric, I knew it wasn't going to be as described. The photo shows a sleek, classy, sexy look and that was anything but sleek. The fit was fine, but it was really bulky in the front and it wasn't something that complicated my curves. I was very irritated and disappointed. Every time I give a new company a try, lately I've been disappointed. This is not even an outfit I want to give away, it went out in my trash for the week.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2021
California
1 review
0 helpful votes
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Material very cheap, horribly made. Will not shop here ever again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2021
Oregon
1 review
0 helpful votes
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Order was cancelled
June 23, 2021

Due to the delay in shipping, I cancelled my order. It took way too long to process.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2021
Kentucky
1 review
0 helpful votes
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Great!
May 24, 2021

Beautiful clothing. Fast shipping. Thank you great experience. Will be reordering more.

Date of experience: May 24, 2021
Texas
3 reviews
0 helpful votes
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Shipping time...
June 23, 2021
Updated review

Takes to long to ship out simple things like panties. It tells me you do not have them in your warehouse at all.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2021

Takes to long to ship out simple things like panties
May 16, 2021
Previous review

Takes to long to ship out simple things like panties. It tells me you do not have them in your warehouse at all.

Date of experience: April 16, 2021
Mexico
1 review
0 helpful votes
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Item was late I need the items for my trip
May 24, 2021
Updated review

Love your clothes but some of the items are not the true size?

Date of experience: May 24, 2021

Love your clothes true to size
April 18, 2021
Previous review

Love your clothes true to size

Date of experience: April 18, 2021
Tennessee
1 review
0 helpful votes
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Shipping too slow!
June 23, 2021

Not good! My items were delivered 5 weeks later and quality and sizing was off.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2021
Maryland
1 review
0 helpful votes
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Cheap prices nice clothes
May 24, 2021

It was a nice skirt as shown but bucklet was broken to tie in around thigh, it took forever to come atleast 5 weeks so plan accordingly if you have plans to wear it

Date of experience: May 24, 2021
Georgia
1 review
0 helpful votes
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Not again
June 23, 2021

Order took FOREVER to get here & nothing fits... they don't want to return offered me to keep & refund 20% WTF

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2021
Mexico
1 review
0 helpful votes
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SERVICIO DE 10
May 24, 2021

FAVORABLE, AUNQUE EL TIEMPO DE ENTREGA ES MUY LARGO

Date of experience: May 24, 2021
New Jersey
1 review
0 helpful votes
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Some nice things
June 23, 2021

The clothing I purchased is nice, well made and fit true to size.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2021
California
1 review
0 helpful votes
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$#*!ty material
June 23, 2021

Will not last after 2 washes! The material sucks and the quality is not favorable.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2021
France
1 review
0 helpful votes
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Livraison
May 24, 2021

Bien que les vêtements soient de bonne qualité la livraison a été assez longue

Date of experience: May 24, 2021
Minnesota
1 review
0 helpful votes
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My personal experience.
June 23, 2021
Updated review

Cute stuff, but you get what you pay for. Odd fitting, too short, I probably won't be able to wear anything that I bought outside of the house! Could be because I'm taller? Overall I will not purchase from them again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2021

Easy checkout
April 19, 2021
Previous review

Easy checkout. Hope to love my new items..

Date of experience: April 19, 2021
Georgia
2 reviews
0 helpful votes
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I like it!
May 24, 2021

Nice products, nice fashions. It came in a nice package. However, it was very slow shipping!

Date of experience: May 24, 2021